Pfeiffer Collision Kentwood
In operation 37 years.
Pfeiffer Collision has been efficiently repairing and refinishing customer cars since 1990, adding enhancements and giving personal touches to our customer’s cars and returning the car that they fell in love with. We strive to give our customers the quality and satisfaction that we uphold with our own families. Fixing cars is what we do but exceeding expectation is our passion.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Samantha was fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for clearing the car so well!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely recommend it
Repair Quality - 5.0/5.0 -
Excellent work and great customer service. I will definitely keep working with them.
Customer Service - 5.0/5.0 -
great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
got me in right away and were very communicative
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Very thorough evaluation of all issues and the work was done as quickly as possible
Customer Service - 5.0/5.0 -
Samantha was very professional and friendly. She helped make the process easy. Greg was a great help in picking up and dropping off the car.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
when i picked up the vehicle i was told credit card payments were subject to 3% fee. Had i been told before i would have brought a check. The associate offered to ask a manager if i could take the vehicle and return with a check. We're a business customer and have used Pfieffer Collision several times. I expected more.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this shop to a family member or friend. From start to finish, the process was simple and stress-free. Dropping off the car was easy, communication was consistent throughout, and the team was friendly and accommodating. When I picked up my car, the repair work was flawless and it looked even cleaner and better than before. It’s clear they take pride in both their craftsmanship and their customer care.
Repair Quality - 5.0/5.0 -
I’m extremely happy with the repair quality. The work was outstanding — the repaired area looks absolutely brand new, and you would never know there had been any damage. The car was also returned to me in pristine condition, clean inside and out, which I really appreciated. It felt like getting my car back in better shape than before.
Customer Service - 5.0/5.0 -
The customer service was excellent. I received regular updates throughout the process, so I always knew when to expect my car back. The communication was clear and consistent, and everyone I interacted with was friendly, professional, and very accommodating. They made the entire experience smooth and stress-free.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is friendly and efficient. Very happy with the work.
Customer Service - 5.0/5.0 -
Staff very friendly and helpful.