Pfeiffer Collision Kentwood
In operation 37 years.
Pfeiffer Collision has been efficiently repairing and refinishing customer cars since 1990, adding enhancements and giving personal touches to our customer’s cars and returning the car that they fell in love with. We strive to give our customers the quality and satisfaction that we uphold with our own families. Fixing cars is what we do but exceeding expectation is our passion.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is friendly and efficient. Very happy with the work.
Customer Service - 5.0/5.0 -
Staff very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s a beautiful thing.
Customer Service - 4.5/5.0 -
Communication could have been better about the delayed completion of the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will do for any of my friends
Repair Quality - 5.0/5.0 -
Our family has had 2 occasions to use your facility and will continue to come there when needed. TOTALLY satisfied with the job done and the friendly personel.
Customer Service - 5.0/5.0 -
Super
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the repair and kept me up to date along the way. I’m very happy with their service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Sending my wife for a mirror fix.
Repair Quality - 5.0/5.0 -
They were very kind, caring, professional. The work was well done. The communication with me snd the insurance company was also top notch.
Customer Service - 5.0/5.0 -
They were great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The personnel was professional and friendly.
Repair Quality - 5.0/5.0 -
My repair is awesome. No issues. And the staff was great.
Customer Service - 5.0/5.0 -
Totally satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team met my needs exactly, and my vehicle at its age and its value. Very satisfied with response, scheduling, and turn around. Thanks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an outstanding job I appreciate the work that was put into restoring my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and all work was completed as advised. A special shout out to my adviser Samantha D who did a great job handling all my questions and updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Happy with communication and Customer service, not happy with how long the process took. Also very happy with how clean my car was when finished
Repair Quality - 4.0/5.0 -
The time of completion was over double of what I was originally told. The parts seemed to take a long time to come in. The communication with me was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have! And if I ever need help with my personal vehicle, I will be going here.
Repair Quality - 5.0/5.0 -
Pfeiffer Collision did an amazing job repairing my vehicle. I love all the extra touches they added such as washing the vehicle and minor detailing. They even gave me a free air freshener! Overall, I am impressed with the quality of service and overall experience with this company. Those little touches are always the ones that make a huge difference and they certainly did! Thank you so much!