Pfeiffer Collision Kentwood
In operation 37 years.
Pfeiffer Collision has been efficiently repairing and refinishing customer cars since 1990, adding enhancements and giving personal touches to our customer’s cars and returning the car that they fell in love with. We strive to give our customers the quality and satisfaction that we uphold with our own families. Fixing cars is what we do but exceeding expectation is our passion.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was expedient and customer service was great. Would do business with Pfeiffer Collision again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Especially if they can work with Rob Gulley!
Repair Quality - 4.5/5.0 -
I really enjoyed my experience with your firm. Obviously it's not an idea situation to need car repairs, and you guys made it a very positive experience for me.
Customer Service - 5.0/5.0 -
Rob Gulley and Kelly at the front desk were amazing to work with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best body shop around!! They also thought me a few thing I was in aware of.
Repair Quality - 5.0/5.0 -
The repair work was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My thanks to Scott and the rest of the team at Pfeiffer. The entire repair process went smoothly without any commercial or technical issues. The car looks like new...I'm completely satisfied. Excellent workmanship.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received great customer service, and my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing such a professional job. Everyone I talk to was very professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 0.5/5.0 -
Driver, front quarter panel is still bent in & the seam between said panel & the vehicle hood is angled.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0 -
I was very satisfied with my Pfeiffer experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The best customer service I have ever experience in regards to my car
Returned Clean
My Experience - 0.0/5.0 -
Just didn't feel like my business was not appreciated. They didn't even take the time to go over the work they did to my vehicle. And when I found an issue with the repair, they just want to rush out.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the new app that lets the customer know the cars progress.
Customer Service - 5.0/5.0 -
Outstanding customer service from Scott. His response time to my emails was excellent.
Returned Clean
My Experience - 5.0/5.0 -
You are all rock stars, keep up the good work.