Precision Auto Works of Malden
In operation 12 years.
Precision Auto Works of Malden is a full-service auto body and collision repair facility trusted by drivers throughout Malden, the North Shore, and across New England. For nearly 30 years, we’ve built our reputation on delivering high-quality repairs, exceptional customer service, and results done right the first time. We repair all makes and models, with specialized expertise in European and Asian vehicles including Toyota, Honda, Acura, BMW, Mercedes-Benz, and Subaru. Our technicians are manufacturer-certified and highly trained, bringing a depth of experience across all aspects of modern collision repair. Precision Auto Works works with all major insurance companies and is a preferred repair facility for many leading carriers. Our team handles the claims process from start to finish, making your repair experience smooth, transparent, and stress-free. Driven by craftsmanship, integrity, and pride in our work. At Precision Auto Works, If It Drives You, It Drives Us Too!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The work you’ve done is great and I also really appreciate the communication and tools that you have to check in on the status of repairs. I will definitely be going to y’all for any future need
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great. The quality of work was awesome and I really loved the technology so you could see the progress of the vehicle. Will definitely be coming again if I need anything.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was simple and seamless throughout the entire process. I received consistent updates about my car’s progress, which I really appreciated. When my car was returned, it was in perfect condition and the work was beautifully done. The team was fantastic—I highly recommend Precision Auto Works to everyone!
My Experience - 5.0/5.0 -
Precision Auto Works did a great job on my repairs. The staff is friendly and very informative. I have used Precision on several occasions and will continue to go to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place. I bring all my cars here
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Martika offers excellent help that makes things much easier. Thank you so much, have a wonderful day!
Likely to Recommend - 5.0/5.0 -
I’m extremely happy with the work they did on my car. The body repair and paint job turned out amazing — it looks brand new again. The quality and attention to detail truly show in the final result. I especially want to recognize the young lady who handled the calls and received my vehicle. She was professional, kind, and very attentive from the very beginning. She kept me updated, answered all my questions, and made the entire process smooth and stress-free. Her customer service really made a difference. I highly recommend this shop!”
Repair Quality - 5.0/5.0 -
I’m extremely happy with the work they did on my car. The body repair and paint job turned out amazing — it looks brand new again. The quality and attention to detail truly show in the final result. I especially want to recognize the young lady who handled the calls and received my vehicle. She was professional, kind, and very attentive from the very beginning. She kept me updated, answered all my questions, and made the entire process smooth and stress-free. Her customer service really made a difference. I highly recommend this shop!”
Customer Service - 5.0/5.0 -
I’m extremely happy with the work they did on my car. The body repair and paint job turned out amazing — it looks brand new again. The quality and attention to detail truly show in the final result. I especially want to recognize the young lady who handled the calls and received my vehicle. She was professional, kind, and very attentive from the very beginning. She kept me updated, answered all my questions, and made the entire process smooth and stress-free. Her customer service really made a difference. I highly recommend this shop!”
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I took my car to Precision Auto Shop to fix the damage on the passenger-side door, and I am very pleased with the outcome. They did an outstanding job — the repair looks great. The team was professional and very friendly. The quality of their work is excellent, and I would definitely recommend their services. Thank you for the great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Precision Auto Works. They were professional, honest, and took the time to explain what was needed without any pressure. The repair was completed on time, the pricing was fair, and my car is running perfectly now. It’s clear they truly care about quality work and their customers. Martika is wonderful and provides personalized, attentive service. Highly recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent workmanship and professional service keeping the customer informed of progress and timelines for work completion!
My Experience - 5.0/5.0 -
Martina provided great service Arranging rental car and keeping you informed as to progress. Car looks great
Likely to Recommend - 5.0/5.0 -
Very likely, your service is the best, thank you!
Repair Quality - 5.0/5.0 -
Customer service was at its best. I appreciate everything they did for me, I didn't have to worry about anything. They did it all. Thank you for your seevice!
Customer Service - 5.0/5.0 -
Completely satisfied with their excellent service.
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the repairs. And the extras. Giving my vehicle a deep cleaning in side and out.again sooo pleased. And all the employees are very pleasant. I recommend Precision 100% Julianne
My Experience - 5.0/5.0 -
Great job guys and please don't let Martika go she is so helpful
My Experience - 5.0/5.0 -
Excellent results. Speedy work using the correct parts. Friendly and nice as well. Also washed and detailed my car. They are my “go to” shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a fantastic experience. The whole team was amazing. They explained the full process, kept me updated on progress and the car repair was perfect. They even went above and beyond, cleaning the inside of my car.
Customer Service - 5.0/5.0 -
Every one was friendly and took the time to answer all my questions. They handled everything seamlessly
Returned Clean
My Experience - 5.0/5.0 -
Thank you for such beautiful work/repair done on the car not to mention the.interior and exterior cleaning afterwords. Much appreciated and highly recommendable!