Precision Auto Works of Malden
In operation 12 years.
Precision Auto Works of Malden is a full-service auto body and collision repair facility trusted by drivers throughout Malden, the North Shore, and across New England. For nearly 30 years, we’ve built our reputation on delivering high-quality repairs, exceptional customer service, and results done right the first time. We repair all makes and models, with specialized expertise in European and Asian vehicles including Toyota, Honda, Acura, BMW, Mercedes-Benz, and Subaru. Our technicians are manufacturer-certified and highly trained, bringing a depth of experience across all aspects of modern collision repair. Precision Auto Works works with all major insurance companies and is a preferred repair facility for many leading carriers. Our team handles the claims process from start to finish, making your repair experience smooth, transparent, and stress-free. Driven by craftsmanship, integrity, and pride in our work. At Precision Auto Works, If It Drives You, It Drives Us Too!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I’m not satisfied,how can I refer someone else to Precision?
Repair Quality - 1.5/5.0 -
The light in the back is still not working. I do bring the vehicle back to you.
Customer Service - 2.0/5.0 -
The customer service isn’t ok,because they didn’t send me the estimate before the vehicle fixed,and the problem is still there.
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Precision Auto Repair. From my first visit, the team was very courteous, transparent, and professional. They honored the date and time exactly as promised, and the service was handled with great care and respect. I truly appreciate their commitment and customer service. Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied with the work. The staff was friendly, respectful and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pleasant experience from start to finish - team is very nice, professional and the workmanship is meticulous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Very friendly and efficient.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The car detailing part needs improvement. Customer service was really nice.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
BEST AUTOBODY SHOP IN MASS. Hugo was an amazing help always giving me updates as well as Martika. They took time with my car and did a stellar job. I recommend going here. I will be back at this shop soon to do more upgrade on my car
Likely to Recommend - 5.0/5.0 -
BEST AUTOBODY SHOP IN MASS
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yo estoy muy satisfecho con el trabajo que realizaron en mi Honda Civic, un personal muy profesional, los recomiendo al 100%,,precision auto works están ubicados en Malden ,ruta 1 y en Wakefield
My Experience - 5.0/5.0 -
Yes, they are. Excellent worker and did a great job is correct place thank you you guys.
My Experience - 5.0/5.0 -
Thank you Hugo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Yes, I will recommend it and they work is excellent
Repair Quality - 4.5/5.0 -
Very good service and knowledgeable about the repairs outstanding receptionist
Customer Service - 4.0/5.0 -
I really enjoyed your service. I think you did excellent job on my car. Show me where I can improve.. thank you for your service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done on our cars was absolutely flawless.
Customer Service - 5.0/5.0 -
There was a miscommunication with the scope of work needed on our car, and the way they handled it was outstanding. I can't recommend Precision Auto Works guys highly enough.
Returned Clean
My Experience - 5.0/5.0 -
Great service from start to finish. Great attitude, and awesome customer service. Anytime we had a question, Hugo and Martika were happy to explain everything in detail. Smoothest repair job. Would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys at precision were great kept me informed about my vehicle and were very honest. Definitely recommend them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful service. Will return!
My Experience - 5.0/5.0 -
Precision Auto Works went above and beyond in repairing the damage to my truck. Their attention to detail were outstanding and the results far exceeded my expectations. I couldn’t be more satisfied with the outcome!
Likely to Recommend - 5.0/5.0 -
If the situation arose that I needed work done again I would definitely use them again.
Repair Quality - 5.0/5.0 -
They have exceeded all my expectations. I highly recommend them! My truck looks brand new.
Customer Service - 5.0/5.0 -
Customer service was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and professional while getting my repair taken care of.
Customer Service - 5.0/5.0 -
Martika and Hugo - great about communicating scheduled repairs and helping coordinate us being carless as little as possible.
Returned Clean
My Experience - 5.0/5.0 -
Timely, professional and thorough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys do absolutly amazing work no doubt in my mind to come back and recommend any one to you guys. absolutly amazing work my car looks brand new like nothing ever happened.