Precision Auto Works of Malden
In operation 12 years.
Precision Auto Works of Malden is a full-service auto body and collision repair facility trusted by drivers throughout Malden, the North Shore, and across New England. For nearly 30 years, we’ve built our reputation on delivering high-quality repairs, exceptional customer service, and results done right the first time. We repair all makes and models, with specialized expertise in European and Asian vehicles including Toyota, Honda, Acura, BMW, Mercedes-Benz, and Subaru. Our technicians are manufacturer-certified and highly trained, bringing a depth of experience across all aspects of modern collision repair. Precision Auto Works works with all major insurance companies and is a preferred repair facility for many leading carriers. Our team handles the claims process from start to finish, making your repair experience smooth, transparent, and stress-free. Driven by craftsmanship, integrity, and pride in our work. At Precision Auto Works, If It Drives You, It Drives Us Too!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys do absolutly amazing work no doubt in my mind to come back and recommend any one to you guys. absolutly amazing work my car looks brand new like nothing ever happened.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend anybody to go there
Repair Quality - 5.0/5.0 -
On time service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely friendly and knowledgeable. Completely satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told several people how the experience was and recommended this place for all your auto body needs
Repair Quality - 5.0/5.0 -
The repair work blended perfectly into the original undamaged areas perfectly
Customer Service - 5.0/5.0 -
This shop is one I would trust with future accidents. The service is magnificent 10 out of 10
Returned Clean
My Experience - 5.0/5.0 -
10/10, set a standard for how work should be done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very solid work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work is tremendous. Hugo took care of my truck. Marteeka made everything (all of it!) run super smoothly, including my rental car, insurance and working around my calendar. There’s no where else I’d want to repair my vehicle.
My Experience - 5.0/5.0 -
The staff was wonderful and very caring. When my car was taking a little longer than expected, Eric went above and beyond and lended me personal help. Another staff lady also selflessly offered her help too! So not only did they offer great car service, they are also very compassionate and understanding of people's life circumstances. Exceptional team! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was super helpful and they did an amazing job on the truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Durango came back perfect!
Customer Service - 5.0/5.0 -
The follow up is completely satisfying
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Did good work
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service team was so attentative and polite. Not issues from day one till the day I pick up my car. Confidence on its service is key on their job. Ricardo, Martika provides excellent help.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Took a quantity of business cards at the service desk to distribute to future clients .
Repair Quality - 4.5/5.0 -
Close early on Friday . 3 pm
Customer Service - 5.0/5.0 -
Excellent customer service 👏 Personal at the Malden & Saugus shops were detailed and professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I will be referring friends and colleagues to precision Auto works.
Repair Quality - 5.0/5.0 -
Working with Eric and his team was a great experience. I’m looking forward to doing more business with them soon. Everyone was incredibly attentive and kept me updated on the status of my vehicle. The woman at the front desk was especially helpful—I’m just terrible with names!
Customer Service - 4.5/5.0 -
Absolutely wonderful no complaints
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My dealings with Precision Auto Works were perfect. Excellent communication and superior work done on my car. A+ experience!