Quantico Collision Center - CARSTAR

4.7 (5,120reviews)
94%
18265 Jefferson Davis Highway,  Dumfries,  VA  22026
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Shop AssistantSparkles

In operation 13 years.

CARSTAR Quantico Collision Center was established in August 2013. Our goal is to provide high quality repairs in a timely fashion. We also provide our customers a high level of customer communications throughout repair process. Manufacturer Certified Collision Care, Tesla Approved Body Shop, Subaru Certified Collision Center, Honda / Acura Pro First Certified Collision Repair Center, I-CAR Gold Class Shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (5,120)

My Experience

They were truly professionals from top to bottom. I recently had knee surgery and they were nice enough to help me bring all my belongings, my Walker, and my cane for my vehicle to my rented vehicle that I had for a week. They kept me updated every step of the way when my car was being ready when all the parts are coming in and they let me know 2 days in advance for my call will be ready. Once my car is ready in return they help bring all my belongings back from the rental back to my vehicle that had been fixed. This is my first time coming there and this will not be my last. You guys do great work at Quantico

Likely to Recommend

Great service and I drove up all the way from Fredericksburg Virginia

Repair Quality

My car was even washed and cleaned when I picked it up

Customer Service

Great

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Repair Quality

Customer Service

Byron was professional and courteous as always!

Returned Clean

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Repair Quality

Great communication.

Customer Service

Likely to Recommend

Repair Quality

They did a great job completely repairing my car after an unexpected accident. My car came back looking extremely clean and beautiful. What struck me the most was how friendly and communicative everyone at the shop was.

Customer Service

What impressed me the most was how friendly, professional, and communicative everyone at the shop was throughout the entire process. I never once felt uncertain or worried because they kept me informed every step of the way. Excellent customer service and outstanding work. I highly recommend them!

Returned Clean

My Experience

My Experience

yes I was completely satisfied with it thank you for doing a great job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quantico Collision has great customer service. I was updated on every step of the process in which I was very satisfied.

Customer Service

The work that I had done on my car was very well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I found Lisa and Moe, who I was dealing with, very accommodating, and helpful dealing with my Insurance Company.

Likely to Recommend

Repair Quality

Customer Service

Lisa and Moe, who I was in contact with on the updates on my car repair, were very courteous and informative. Quantico Collision Center did an excellent job on all the repairs..on my car. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good work! Loved the way they cleaned my car--- definitely a step above! And customer service was very good and efficient!

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Repair Quality

Customer Service

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Repair Quality

The shop did an excellent job on the repair , we are very pleased with the results. The staff is friendly, knowledgable, and responsive. Kept us well informed and were great coordinating with insurance. I will be glad to recommend CARSTAR Quantico Collision to friends and family and friends. Well done!

Customer Service

Returned Clean

My Experience

I was provided with excellent customer service and would highly refer you to family, friends and business associates.

Likely to Recommend

Repair Quality

Good job

Customer Service

Good

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Repair Quality

Looks like new, BUT original badges were not replaced (was told they were too heavy for automotive tape?)

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

They kept me well informed and wete very positive and professional

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Repair Quality

Great work!!!!!!!

Customer Service

Returned Clean

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Repair Quality

Excellent Work, the car looks exactly like the pre accident condition.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Not only would recommend, I have already recommended!

Repair Quality

Always a pleasure working with this team. They are knowledgeable and responsive. While I hope to not need their services, they are my preferred place to go!!!

Customer Service

Excellent customer service. Responsive and reliable!