Quantico Collision Center - CARSTAR
In operation 13 years.
CARSTAR Quantico Collision Center was established in August 2013. Our goal is to provide high quality repairs in a timely fashion. We also provide our customers a high level of customer communications throughout repair process. Manufacturer Certified Collision Care, Tesla Approved Body Shop, Subaru Certified Collision Center, Honda / Acura Pro First Certified Collision Repair Center, I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 1.5/5.0 -
Every unlikely, I'm not confident at this time based on my experience at this shop.
Repair Quality - 1.5/5.0 -
I was not satisfied, when I came to the shop I drop my vehicle and was sitting in the waiting area for over an hour to get my renter car. I was call and told my vehicle was repaired I can come and pick it up. Upon reaching there and inspecting my vehicle was not repaired properly. There missing parts and scratches still on my vehicle bumper.
Customer Service - 1.5/5.0 -
Very poor customer service. I had to be the one constantly calling to get updates on my vehicle. When I initial dropped off my vehicle I waited 1 hour in the waiting area and almost didn't get my renter car.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Once again the collision center came thru with a perfect job, and on time. Kudos to the crew!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, just give yourself a little longer if you find something new during the repair process so you don’t have to push the pickup date any further back
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service! Kept us informed throughout the process.
Customer Service - 5.0/5.0 -
Very respectful and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, competent and timely. Updates are very helpful. I would definitely recommend them.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repeat the repairs look great. I’m glad that you finish earlier than was scheduled very please thank you very very much. Would gladly recommend you to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very pleased That the repairs on my vehicle were done correctly and well before schedule time thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quantico Collision did an amazing job at keeping me updated with the timeline of everything that was taken place with my vehicle I received back in a timely manner and my car looked brand new! Thank you all so much !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jorge was great and also kind. I can’t remember the woman’s name at the front desk, but she was just as kind as well. Service was exceptional.