Quantico Collision Center - CARSTAR

4.7 (5,087reviews)
95%
18265 Jefferson Davis Highway,  Dumfries,  VA  22026
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Shop AssistantSparkles

In operation 13 years.

CARSTAR Quantico Collision Center was established in August 2013. Our goal is to provide high quality repairs in a timely fashion. We also provide our customers a high level of customer communications throughout repair process. Manufacturer Certified Collision Care, Tesla Approved Body Shop, Subaru Certified Collision Center, Honda / Acura Pro First Certified Collision Repair Center, I-CAR Gold Class Shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (5,087)

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Returned Clean

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Returned Clean

My Experience

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Repair Quality

The customer service was excellent. They were very transparent with the estimated costs and provided daily updates on the status of repairs. The end product was perfect. Looked like a brand new car.

Customer Service

Returned Clean

My Experience

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Customer Service

I know that they did a great job, but I have a question for them. Other than that, everything is good. Thank you.🙏🏾

My Experience

I am very satisfied now with the repairs, only that I was frustrated with the timing, but thank God I was in good hands with Allstate, all the same I am very with the work it looks decent and neat , thank you and your team.

Likely to Recommend

Everything went well only that the timing was too long for me to wait until the end.

Repair Quality

I was very satisfied with the job done to my vehicle

Customer Service

there was a laps of timing.

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Returned Clean

My Experience

Excellent customer service

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I had a great experience from start to finish.

Customer Service

The staff were friendly professional

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Returned Clean

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Awesome service

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Outstanding

Returned Clean

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horrible customer service, Took over a month for minor repairs, returned car with splash shield all bent and smushed in the trunk,cut fog wire and have been stalling to repair it for a month now, when I took the car back for the splash shield to get put on they took over 3 hours. Not only but come to find out I had a nail in my left back tire and they didn’t inform me???!!! HORRIBLE SERVICE STAY CLEAR FOR YOUR OWN SAKE!!

Customer Service

My Experience

I had a fabulous encounter with Carstsr. They were detailed in the repairs, took amazing care of my car and ensured that they communicated throughout the process of repairs. They did all this in a timely manner, truly going above and beyond my expectations. From Lisa at the front desk, to my case manager, not excluding the Vice president of operations, Carstar truly outdid themselves. Thank You!

Likely to Recommend

Top tier service and in a timely manner.

Repair Quality

Carstar really took care of me. It was my second time having car repairs since having my car and my first experience with another company was terrible. Carstar completely changed my perspective on repair services. They were prompt, communicative and made sure I was in the know at every stage of the repair. They also did a fantastic job with the repairs, my car is as good as new. Thank you Carstar!!!

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Front office staff are amazing!!!

My Experience

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Satisfaction with the work done and treated friendly!

My Experience

Great work!

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Great work, communication, and professionalism. Thank you!

Customer Service

Returned Clean