Quantico Collision Center - CARSTAR

4.7 (5,087reviews)
95%
18265 Jefferson Davis Highway,  Dumfries,  VA  22026
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Shop AssistantSparkles

In operation 13 years.

CARSTAR Quantico Collision Center was established in August 2013. Our goal is to provide high quality repairs in a timely fashion. We also provide our customers a high level of customer communications throughout repair process. Manufacturer Certified Collision Care, Tesla Approved Body Shop, Subaru Certified Collision Center, Honda / Acura Pro First Certified Collision Repair Center, I-CAR Gold Class Shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (5,087)

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My Experience

Excellent

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My Experience

Lisa kept me informed and navigated between USAA and Enterprise. Jorge Castillo walked me through the process and provided outstanding service. Great experience.

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My Experience

We’ve had several unfortunate vehicle accident's in the past and was very fortunate to have Quantico Collision repair them all. The quality of their work is always excellent and I would highly recommend them to my friends and family.

Likely to Recommend

Would highly recommend to friends and family.

Repair Quality

I’ve taking several of my vehicles to Quantico Collision Center for repairs and the jobs were excellent. I would highly recommend this shop to my friends and family. The staff is always professional and knowledgeable regarding your vehicle repairs.

Customer Service

Customer service was excellent.

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The entire shops EXCELLENT CUSTOMER SERVICE. Color match 100% Byron was awesome and helpful!! Top notch repairs

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Returned Clean

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My car came out looking great! Can’t even tell that it had ever been rear ended. I was given regular updates on the progress of my repairs. Definitely would recommend.

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do not trust this company with your vehicle! i brought my vehicle here after an accident, hoping that it would be repaired to its pre accident condition. however, they only repaired the bumper and didn't address any of the other damage caused from the accident. they didn't test drive the vehicle prior to assess all of the damage nor tested it after to ensure that anything was fixed. due to their neglect to thoroughly inspect the vehicle the first time, my insurance only payed for the bumper and i've had to pay for the remaining damages out of pocket. 6 weeks passed from the time i dropped off my vehicle and picked it up. throughout this time, there was no communication between myself and the shop. i had no idea when my vehicle would be done and called the shop for answers. i was told that someone would call me back but no one did. underneath the vehicle, i found wires left unplugged and parts not screwed on and held up with zipties. when confronted about his work, the mechanic was clearly embarrassed but became dismissive and remained unhelpful.

Repair Quality

do not trust this company with your vehicle! i brought my vehicle here after an accident, hoping that it would be repaired to its pre accident condition. however, they only repaired the bumper and didn't address any of the other damage caused from the accident. they didn't test drive the vehicle prior to assess all of the damage nor tested it after to ensure that anything was fixed. due to their neglect to thoroughly inspect the vehicle the first time, my insurance only payed for the bumper and i've had to pay for the remaining damages out of pocket. 6 weeks passed from the time i dropped off my vehicle and picked it up. throughout this time, there was no communication between myself and the shop. i had no idea when my vehicle would be done and called the shop for answers. i was told that someone would call me back but no one did. underneath the vehicle, i found wires left unplugged and parts not screwed on and held up with zipties. when confronted about his work, the mechanic was clearly embarrassed but became dismissive and remained unhelpful.

Customer Service

do not trust this company with your vehicle! i brought my vehicle here after an accident, hoping that it would be repaired to its pre accident condition. however, they only repaired the bumper and didn't address any of the other damage caused from the accident. they didn't test drive the vehicle prior to assess all of the damage nor tested it after to ensure that anything was fixed. due to their neglect to thoroughly inspect the vehicle the first time, my insurance only payed for the bumper and i've had to pay for the remaining damages out of pocket. 6 weeks passed from the time i dropped off my vehicle and picked it up. throughout this time, there was no communication between myself and the shop. i had no idea when my vehicle would be done and called the shop for answers. i was told that someone would call me back but no one did. underneath the vehicle, i found wires left unplugged and parts not screwed on and held up with zipties. when confronted about his work, the mechanic was clearly embarrassed but became dismissive and remained unhelpful.

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Muchas felicidades gracias excelente trabajo

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Good

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So far all is well with the vehicle, everyone in the shop was very nice

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Returned Clean

My Experience

I have paint spatter on my trunk. And the trunk still do not close unless i slam it very hard.

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Excellent service and excellent job!

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