Quantico Collision Center - CARSTAR

4.7 (5,119reviews)
94%
18265 Jefferson Davis Highway,  Dumfries,  VA  22026
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Shop AssistantSparkles

In operation 13 years.

CARSTAR Quantico Collision Center was established in August 2013. Our goal is to provide high quality repairs in a timely fashion. We also provide our customers a high level of customer communications throughout repair process. Manufacturer Certified Collision Care, Tesla Approved Body Shop, Subaru Certified Collision Center, Honda / Acura Pro First Certified Collision Repair Center, I-CAR Gold Class Shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (5,119)

My Experience

Likely to Recommend

Yes I would recommend to friends

Repair Quality

The service profesional and on time

Customer Service

Profesionalismo

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Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Me agradó mucho el trato que recibo personalmente y de igual manera me gustó mucho el trabajo que hicieron con mi vehículo agradezco mucho al señor Byron Rodas por su amabilidad y respeto antes todo el proceso

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I've only had my vehicle at this location twice. On both occasions the work was performed great!

Repair Quality

The technician did an OUTSTANDING job on my vehicle.

Customer Service

The customer service was great until the very end. When I picked up my vehicle. It took some time to be retrieved. When my vehicle was finally brought to the entrance area. The person who retrieved my vehicle was holding a lengthy conversation with another customer at the entrance door. Only after the customer service representative at the counter. Advise that my vehicle had been retrieved. Did I realize that he was the person who I was waiting for. After he brought my vehicle to the entrance, he would have advised me that my vehicle was ready. Thereafter, he could have had his conversation with that other customer.

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The quality of the work and their expertise makes this a good place to take your car for repair. They have done work on 2 of my cars.

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

Job well done!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have been working with Byron for the repair. He go above and beyond for my satisfaction and he did a good job answering my questions and delivering desired repair.

Customer Service

My Experience

Quantico collision is awesome. They repaired our vehicle quickly and without hassle. Thank you! Great work

Likely to Recommend

Repair Quality

Thank you all for the help. You guys repaired my ladies vehicle a year ago and that came out great so I knew I was in good hands. Also, thank you to the techs for the work and leaving the car spotless. Thank you Lisa for all the communication. I never had to call and ask for a status/update because she always informed me when something progressed or delayed.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

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Customer Service

My Experience

They were truly professionals from top to bottom. I recently had knee surgery and they were nice enough to help me bring all my belongings, my Walker, and my cane for my vehicle to my rented vehicle that I had for a week. They kept me updated every step of the way when my car was being ready when all the parts are coming in and they let me know 2 days in advance for my call will be ready. Once my car is ready in return they help bring all my belongings back from the rental back to my vehicle that had been fixed. This is my first time coming there and this will not be my last. You guys do great work at Quantico

Likely to Recommend

Great service and I drove up all the way from Fredericksburg Virginia

Repair Quality

My car was even washed and cleaned when I picked it up

Customer Service

Great