Reliable Chevrolet - TX

4.9 (2,604reviews)
99%
800 N Central Expy,  Richardson,  TX  75080
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Shop AssistantSparkles

In operation 33 years.

Our Certified Service technicians are trained by GM to know every inch of your vehicle. We know you want to feel as good about your vehicle today as you did the day you bought it, and our certified technicians have the skills needed to restore your vehicle so it will look and feel like new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
Jeep
Kia
Nissan
Ram

Reviews (2,604)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for its outstanding repair quality, with many noting their vehicles were returned looking brand new or showroom-ready. The team is widely recognized for excellent communication, keeping customers informed at every stage through texts and calls. Timeliness is frequently highlighted, with several repairs completed ahead of schedule. The staff is described as friendly, professional, and compassionate, making stressful situations easier. A few customers noted minor issues such as delays due to insurance approvals, parts availability from GM, and isolated concerns about floor mats or unfinished work upon return, reflecting areas customers felt could be improved.
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"Truck looked brand new on return. Paint and trim work was wonderful! I'm very satisfied with the workmanship. Thanks for a great job!"
"... and communication was great every step of the way. Work performed was excellent." Read more
"... used reliable Chevrolets collision department and theyve done outstanding work." Read more
"Reliable Collision did a great job! My car looks brand new!"
"Looks like it did when I brought it home the first time."
"My car was finished before the date which I was so grateful for with the holidays approaching & my traveling engagement."
"Repairs were completed ahead of schedule and communication was great every step of the way. ..." Read more
"Great job with the repairs and paint. Faster and lower cost than projected. Very pleased."
"Vehicle was ready ahead of time."
"The repairs on my truck met my needs and in a timely manner.The staff did an exceptional job, thank you."
"Communication was great. I was kept informed during the entire process."
"They kept me informed every step of the way.I was texted every few days on the progress and the ladies made an unfortunate situation easy ..." Read more
"... staff were great! Excellent customer service as they kept me regularly updated on the progress of the repairs." Read more
"Five-star customer service. Communication throughout the process was open and direct. Repair result looked showroom new. THANK YOU!!!"
"Repairs were completed ahead of schedule and communication was great every step of the way. Work performed was excellent."

My Experience

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Very friendly and helpful

My Experience

Always a great experience.

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Returned Clean

My Experience

Reliable Chevrolet truly set the bar high. I am completely satisfied with the work performed on my vehicle. The quality of the repair was top-notch, with exceptional attention to every detail. My car was returned looking and feeling like new. The professionalism, care, and commitment to quality exceeded my expectations. Outstanding experience from start to finish—highly recommended!

Likely to Recommend

If you’re looking for certified technicians you can trust to repair your vehicle with quality and attention to detail, Reliable Chevrolet is the place to be. Highly recommended!

Repair Quality

From day one to completion, Brian Pacheco, Eric Payne, Chase Harvey, and Heather Payne provided exceptional service. They were hands-on, worked as a true team, stayed ahead of every detail, and kept me informed throughout the entire process. My vehicle was returned looking as good as new. I’m extremely grateful for their professionalism, communication, attention to detail, and outstanding workmanship. Completely satisfied—10/10. Thank you, Reliable Chevrolet team!

Customer Service

From day one to completion, Brian Pacheco, Eric Payne, Chase Harvey, and Heather Payne provided exceptional service. They were hands-on, worked as a true team, stayed ahead of every detail, and kept me informed throughout the entire process. My vehicle was returned looking as good as new. I’m extremely grateful for their professionalism, communication, attention to detail, and outstanding workmanship. Completely satisfied—10/10. Thank you, Reliable Chevrolet team!

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My Experience

They do excellent work at Reliable Chevrolet collision department!

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Repair Quality

Second time I used reliable Chevrolet’s collision department and they’ve done outstanding work.

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My Experience

Thanks Eric!

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Repair Quality

Great job. great staff

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Repair Quality

Reliable Collision did a great job! My car looks brand new!

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My Experience

Great job, kept us informed all the way. My Acadia looks fantastic. Thank You

My Experience

GREAT GREAT CUSTOMER SERVICE.

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Darla and the entire team at Reliable Chevrolet truly exceeded all expectations! Navigating the stressful process of car repairs was made so much easier because of their outstanding communication and regular updates. I felt completely at ease, almost like being at home, thanks to their constant support. A special shout-out to Darla, she's an absolute gem and her dedication goes above and beyond. Thank you all for making such a difference!

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My Experience

Chase was great. He kept me informed as to the situation and delivered the car to me on time. He went over all the work that was completed. My experience was very good. Thank you Chase!

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Already have!

Repair Quality

Chase kept in touch with me about the repair process which I appreciated so much. He brought my car to me in McKinney and went over everything they had done. He and his assistant were friendly and helpful. I have and will continue to recommend Reliable for service and quality of work.

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Great customer service

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My Experience

Maria took care of everything. Top notch service. Made sure my wait time was minimal.

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Repair Quality

Everything was great. Maria always takes care of everything

Customer Service

Returned Clean