Riley & Sons - Pendleton

4.9 (822reviews)
96%
106 West Central Way,  Pendleton,  IN  46064

In operation 69 years, 17 years at this location.

Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (822)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

To anyone who asked.

Repair Quality

The work was done in a timely manner and everything looks as good as new glad to have had the job done here.

Customer Service

Everyone was friendly helpful and informative.

Returned Clean

My Experience

Likely to Recommend

They lived up to their reputation. We would use them again without a doubt. Have heard from friends that they are a TEN and now we join the chorus. We are thankful for Riley.

Repair Quality

Our vehicle was scheduled very quickly. The schedule was adhered to. The estimate was thorough and accurate. Delivery of a repaired vehicle was fast and beautiful. We appreciate that this was a complex process for a fairly small job. It was done right, on time and at a fair price. TEN for Riley & Sons from the Geesaman family in Pendleton.

Customer Service

Rick and his team took great care of us and were very professional. You can tell that they love nice cars and they take pride in their work.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

at this time I wouldn’t recommend highly .. only because of their lack of organization in the office

Repair Quality

Was almost 2 months before repair after initial contact.. office seems highly disorganized.. however the repair done seems well and they certainly cleaned up my car extra well after the repair.

Customer Service

Although courteous the office and customer service suffers greatly from the lack of organization and follow up

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication, quality repair work, very nice of them to also detail the inside of my vehicle before pickup!

Customer Service

Returned Clean

My Experience

It took a long time to repair but in the end it is like a new one. I’m very happy with the result.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

This would be a 10 if the Text system wasn't sending out updates that weren't accurate.

Returned Clean

My Experience

We have used Riley & Sons several times over the last few years. Each time they do a fantastic job. Great communication and very focused on doing an outstanding job. We will continue to use them no questions asked.

Likely to Recommend

We would recommend Riley to everyone who needs body work. Great team, great technician and a superior product at the end.

Repair Quality

Riley and sons knocked it out of the park again for me.

Customer Service

Travelers and Riley kept me posted on how the repair was going.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs look great. The service was above and beyond! Van was detailed which was huge bonus!! Thank you very much!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are very pleased with the work done on the car. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for the great service I really appreciate everything!

Likely to Recommend

Repair Quality

Excellent service very satisfied with a great job on my Buick.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

I appreciate the cost that communication and feedback and options that we had

Customer Service

Loved the communication.

Returned Clean