Riley & Sons - Pendleton

4.8 (853reviews)
96%
106 West Central Way,  Pendleton,  IN  46064

In operation 69 years, 17 years at this location.

Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (853)

My Experience

Everyone was very nice and accommodating

Likely to Recommend

Repair Quality

Everyone was very nice and the work was great. My car looks brand new. Thank you

Customer Service

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My Experience

It was excellent. I took it in one day two days later they worked on it and I got it back that same day and received it exactly at the time that Rick quoted.Rick was friendly accommodating and let me know of a lower change in price. I don’t remember her name, but the lady at the desk was very kind of friendly. Also, I don’t want anything else to happen to my car but if I do, I definitely will go to Riley‘s sons in Pendleton.

My Experience

They did everything to make sure I was satisfied. They answered all my questions and usually always had an update for me when I called. It is never fun not having your car but they made the process pretty painless.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Nice place to do business. Professional and experts!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The work completed turned out very good.

Customer Service

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Returned Clean

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Repair Quality

Great experience

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Returned Clean

My Experience

Likely to Recommend

To anyone who asked.

Repair Quality

The work was done in a timely manner and everything looks as good as new glad to have had the job done here.

Customer Service

Everyone was friendly helpful and informative.

Returned Clean

My Experience

Likely to Recommend

They lived up to their reputation. We would use them again without a doubt. Have heard from friends that they are a TEN and now we join the chorus. We are thankful for Riley.

Repair Quality

Our vehicle was scheduled very quickly. The schedule was adhered to. The estimate was thorough and accurate. Delivery of a repaired vehicle was fast and beautiful. We appreciate that this was a complex process for a fairly small job. It was done right, on time and at a fair price. TEN for Riley & Sons from the Geesaman family in Pendleton.

Customer Service

Rick and his team took great care of us and were very professional. You can tell that they love nice cars and they take pride in their work.

Returned Clean

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at this time I wouldn’t recommend highly .. only because of their lack of organization in the office

Repair Quality

Was almost 2 months before repair after initial contact.. office seems highly disorganized.. however the repair done seems well and they certainly cleaned up my car extra well after the repair.

Customer Service

Although courteous the office and customer service suffers greatly from the lack of organization and follow up

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Great communication, quality repair work, very nice of them to also detail the inside of my vehicle before pickup!

Customer Service

Returned Clean