Riley & Sons - Pendleton
In operation 69 years, 17 years at this location.
Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Parts on back order are NOT Rileys fault. They were EXTREMELY friendly, never rushed me off phone when I called. Would definitely RECOMMEND THEM
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant experience and good communication. I also like the option to pick up and return my rental car at the collision center location.
Customer Service - 5.0/5.0 -
Staff are very responsive
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Rick is very informative
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great people to do business with. They were upfront with what needed done and very helpful through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0 -
Rick is upfront with you regarding repairs and keeps you up to date on how things are going.
Returned Clean
My Experience - 5.0/5.0 -
Rick was very helpful & we appreciated his Professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best treatment ever. They were kind polite caring and knowledgeable about my car. Helped me with rental and even detailed my car. I could never have asked for a better place to take your car. Greatest service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This company is great. I received amazing service. They were so knowledgeable, helpful, and truly cared about me and my car. They even detailed it. They told me four days and I had my car in four days. They helped me with the rental car. I was so impressed and happy I chose Riley and Sons. They get na A plus and they are number one in my book. Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am a repeat customer of several years. I wouldn’t take my vehicles anywhere else. Thank you for all you do.
My Experience - 5.0/5.0 -
They take very good care of their customers.I would never take my car anywhere, but Riley and sons.
My Experience - 5.0/5.0 -
They are so easy to deal with. My car repairs looked great, and it was so clean inside and out!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work as always
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
Always perfect work
Customer Service - 5.0/5.0 -
Everyone nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service. Helpful in the process. Great and amazing work to my car. Will use them again if needed in the future
Customer Service - 5.0/5.0 -
Womderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Communication could have been better. There was a mixup in phone numbers, I think. Also, Geico wasn't very communicative with Riley. They said that's normal.