Riley & Sons - Pendleton

4.9 (811reviews)
96%
106 West Central Way,  Pendleton,  IN  46064

In operation 69 years, 17 years at this location.

Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (811)

Likely to Recommend

Repair Quality

Customer Service

My Experience

All looks good as new thank you guys

My Experience

Likely to Recommend

Repair Quality

Great job, as usual

Customer Service

Returned Clean

My Experience

This was the second repair completed at the Pendleton location within the past year. The staff has been very helpful and professional while guiding me through the process. I would highly recommend this company and location to anyone with need of auto body repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Perfect work and great customer service. Thank you !

Likely to Recommend

Repair Quality

Excellent work and customer service! Thank you!

Customer Service

Returned Clean

My Experience

Very satisfied! They always do such a great job. Appreciate you all very much.

My Experience

Great service and explanation of what needs to be done. Rick and the office manager did a great job keeping me updated. Truck looked great and was washed. Thank you Mike Hanna

Likely to Recommend

Repair Quality

Everyone was helpful and walked me through the process to get my truck repaired. They completed the work when they told me it would be ready. The truck was washed and clean.

Customer Service

Returned Clean

My Experience

Thank you so much,I love my truck and was so worried it wouldn't look like it did when I bought it but boy was I wrong. You guys do amazing work, thank you

My Experience

Perfect service perfect product.

Likely to Recommend

They were very good!!

Repair Quality

They did a great job!!

Customer Service

Great customer service.

My Experience

I didn’t know what to expect here. My outside left rear view mirror was broken going through the Crew Car Wash. Riley and Sons Collision provided an estimate and Crew Car Wash agreed to a replacement figure. Riley sent text messages to let me know where I was in the process. It was fixed in one day at the agreed amount and my car was returned fixed and very clean, including the inside!! Very Impressed!! Thank You So Much!!! Wow Even!! ❤️❤️❤️

Likely to Recommend

Didn’t know what to expect as a first time customer. I was Very Impressed!!

Repair Quality

Crew car wash broke my left door rear view mirror. Riley&Sons provided an estimate for Crew insurance to fix it. Took it in for the fix and it was done in the same day and it was cleaned inside and outside before pickup. I was Very Impressed!! They also provide text messages for updates throughout the process!! Top Notch Business!!

Customer Service

Excellent!!

Returned Clean

Likely to Recommend

Repair Quality

Still dont have a car. Van looked great!

Customer Service

Like working with you guys

Returned Clean

Likely to Recommend

Repair Quality

outstanding repairs

Customer Service

Great staff

My Experience

They did a fantastic job, looks as good new. They have great customer service, always friendly and informed us quickly of any changes

Likely to Recommend

Very good workmanship, very kind and professional service members, and they explained the total process and time table for completing the work.

Repair Quality

They did an excellent job repairing my vehicle

Customer Service

Returned Clean

My Experience

Washed my car and swept out the floor. Thank you !!!

Likely to Recommend

Repair Quality

I appreciate the car wash and sweeping out the drivers side Matt

Customer Service

Returned Clean

Likely to Recommend

I recommended it several times already, and it’s likely the only place I will go myself

Repair Quality

I’m always treated very well and will always return to this location when collision repair services are needed

Customer Service

Professional and personable. Always available to answer my questions, and always do a great job

Returned Clean

Likely to Recommend

Repair Quality

Rick and the team did a great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rick was excellent to work with! Great customer service and great communication

Likely to Recommend

Repair Quality

Rick was friendly and very informative. We walked in and he took care of us from start to finish. Excellent customer service

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Good communication and customer service

Customer Service

Excellent

Returned Clean