Riley & Sons - Pendleton
In operation 69 years, 17 years at this location.
Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
No repairs done but sent estimate to wrong email address causing a two week delay in telling me it was totaled. Did not follow up in that two weeks, just let my car sit there
Customer Service - 2.0/5.0 -
See previous comment
Likely to Recommend - 5.0/5.0 -
Not sure I'd ever try another shop for such work after this great experience.
Repair Quality - 5.0/5.0 -
100% satisfied. Looked brand new at pick up!
Customer Service - 5.0/5.0 -
I would recommend these folks as a "10"
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. My car looks brand new!
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will never take my car to any other place! Riley and sons is amazing!
Customer Service - 5.0/5.0 -
Everyone is so nice, caring, and helpful. I felt like I was treated like family.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would
Repair Quality - 5.0/5.0 -
All is good
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service and repair was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service from drop off to pick up. Very genuine team who cared and also did what they could to keep costs down. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend
Repair Quality - 5.0/5.0 -
Excellent Customer Service and Communication. Exceeded expectations on delivery and completion of work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job. Excellent customer service
Customer Service - 5.0/5.0 -
Marilyn was great. Went out of her way to make it easy for me
My Experience - 5.0/5.0 -
Not only was the repaired, Riley and Sons went above and beyond. I was offered cost saving alternatives to rescue the overall price, and they returned my car looking better than ever! I am very satisfied with the work and the people were extremely helpful and nice throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair quality was top notch; and they saved me money!!!!
Customer Service - 5.0/5.0 -
Customer service was top notch. Kept me informed the entire time and allowed me to make decisions along the way
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done!
Customer Service - 5.0/5.0 -
Rick is awesome.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best people to work with on your vehicle.
Customer Service - 5.0/5.0 -
they are the best!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I live out of state, but I did let the insurance company know how pleased I was with Riley and Sons.
Repair Quality - 5.0/5.0 -
So far, so good! The car doesn't look or feel like the accident even occurred.
Customer Service - 5.0/5.0 -
Despite the fact that the parts took a long time to get in, Riley worked around that as much as possible and provided frequent progress updates. Everyone with whom I had contact was knowledgeable and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great product and excellent service