Riley & Sons - Pendleton
In operation 69 years, 17 years at this location.
Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
I dropped my car off on a Wednesday and was told it would be done on a Friday. I called on Friday and was told it wasn’t worked on yet. They started that next Monday and didn’t have it done until Thursday. It made it a little difficult not having a vehicle that long. I wish I was just told they were behind and have me bring it a later date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Excellent service including timely notifications.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service!
Customer Service - 5.0/5.0 -
Courteous and knowledgeable
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
We will come back for future work on our vehicles.
Customer Service - 4.0/5.0 -
Great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a little bit longer because the wrong wheel came in. Not pointing fingers, just took longer than expected.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had to wait a couple months to get it in but well worth wait. Wouldn’t take anywhere else as long as Rick is still manager.
Customer Service - 5.0/5.0 -
Can’t say enough about Rick. Effective and efficient. 110-% customer focused.
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Likely to Recommend - 5.0/5.0 -
We have had all our collision. Repairs for the last 35 yrs done at Riley’s and sons becuse Rick always takes care of us
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
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Likely to Recommend - 5.0/5.0 -
Highly likely
Repair Quality - 5.0/5.0 -
The did an amazing work on my car. I'm very satisfied and would highly recommend them.
Customer Service - 5.0/5.0 -
Always answered my phone call and had answers for me.
Likely to Recommend - 5.0/5.0 -
I don’t take giving recommendations lightly, but Riley made it easy to tell family and friends!
Repair Quality - 5.0/5.0 -
Excellent! Looks better than the day I purchased it!
Customer Service - 5.0/5.0 -
FABULOUS! Caring, compassionate, and professional. It was my first accident in 27 years, they guided me every step of the way. Excellent communication of how/what/when things were happening!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always good work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
The work completed on my truck was excellent! Rick and Marilyn were very helpful and made the estimate and scheduling process very smooth. They are highly professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rick and his team did what they said they were going to do. Getting parts was the biggest hang up, not his people. Must say the detailing was/is fabulous! Jennifer is GREAT!!
Customer Service - 5.0/5.0 -
Again, Jennifer has my truck looking better than when I bought it 8 months ago.