Riley & Sons - Pendleton
In operation 69 years, 17 years at this location.
Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly satisfied with Riley & Sons in ALL Aspects of my recent service. Office Staff friendly, Service Quick & Well Done, Handling rental vehicle out & returned, made much easier for me (even though Enterprise wasn't very timely) Will definitely use Riley & Sons in future.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the repairs on my vehicle! Great communication as well!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
They did good work! Just the other BS that is bothersome.
Repair Quality - 2.5/5.0 -
Totally satisfied with the work done. Completely unsatisfied with communication and delays. Called a couple of times to ensure all parts were in (good to go) and was told yes! Drove back from FL "specifically" for the repair and got home and was told all parts were indeed NOT in... Had to reschedule 2 months out. Then same situation, drove back from FL dropped truck off for a weeks worth of repairs and had to push and push to be able to pick it up a week later than promised. Then I go to pick it up and the running board was STILL not in!
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Such a well rounded and just a genuinely honest company. Rick is so informative and knowledgeable, as well as going above and beyond to ensure the quality of the experience at Riley and sons is nothing short of amazing. Work done in a timely manner and both times I’ve had to come back for business I’ve been more than satisfied with their service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rick and his staff did an amazing job and keeping me up to date on progress and their customer service is top notch!
Customer Service - 5.0/5.0 -
Rick and Stacy are AWESOME!!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Everything looks great
Customer Service - 5.0/5.0 -
Very informative and friendly
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding attention to detail by Outstanding People!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended Riley and Sons to a friend.
Repair Quality - 5.0/5.0 -
I was kept informed continually on the status of my car. I felt the manager went above and beyond for customer service. When I picked up the car a portion of the work was not done. He did not try to cover for the oversight and quickly had the oversight resolved.
Customer Service - 5.0/5.0 -
Very customer oriented. Made sure I knew what was going on.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Overall the employees were very friendly and helpful. The reason I gave an 8 is because I always had to be the one to call and get updates on my car no one ever called me from the shop to keep me updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rick did a great job of letting me know of what was going on with my car every step of the way.
Customer Service - 5.0/5.0 -
Same