Schaefer Autobody Centers - Crestwood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am a dealership that is not authorized to repair Tesla's in our in-house bodyshop. I was recommended to you and you worked me in very quickly. I appreciated that. The job was bid at $6000 and amended to $9000. If I had known that up front, I would not have repaired the car and wholesaled it. The work you did was good though.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The front office staff was wonderful. Not impressed with Jimmy (the person that was assigned to me)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Beautiful work done by Schaefer on my car. Communication was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and responsive to my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Please ensure that communication and documentation mishaps are corrected for future customers. These were the core of my unpleasant experience. While my car was repaired, the return of the vehicle to me was extremely delayed due to incomplete communication with the insurance company.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
The estimator often told me conflicting information from what State Farm was telling me, often which appeared incorrect when verified with State Farm. She also was inconsistent with communicating and did not provide all necessary details to make an informed decision.
Returned Clean
My Experience - 5.0/5.0 -
Jimmy was in charge of the repairs with my Nissan after a collision. He kept me updated as it was towed multiple places for final repairs. He stayed on top of delays and notified me of any changes with the timeline on my car. He was so helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
The cost was ridiculous, even though it was covered by insurance. You had the car for nearly a month, so the cost of the rental car was enormous, even though I did not have to pay for it.
Customer Service - 1.5/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0 -
Great service and communication.
My Experience - 0.0/5.0 -
All good with the repairs, everyone was helpful. It was in the shop for over two weeks. A little more communication from your side would have been appreciated. I understand the supply chain is challenging. I experienced that in my profession as well. It doesn’t sound like much but that little bit would make you stand out from the competition. If I would have known it was going to take that long I would have made other vehicle arrangements. I was impressed with how clean the vehicle was when I picked it up.
My Experience - 5.0/5.0 -
We just picked our car up today, but it looks beautiful and was fixed perfectly. We hope that it lasts for a very long time.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Schaefer autobody to anyone who needs repairs of that kind.
Repair Quality - 4.5/5.0 -
I only gave a nine because we have to wait and see how the repair job lasts over a few month eriod. Otherwise it looks like the repairs are perfect and Kennedy our service representative was fabulous.
Customer Service - 5.0/5.0 -
Kennedy went above and beyond to make sure that we were informed and satisfied with the repair process of our vehicle.