Schaefer Autobody Centers - Crestwood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I dropped off the car with 75% charge. Picked it up with only 23% charge. I had to scramble to find a charger which made me late for a meeting.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kennedy was outstanding! She updated my st least twice a week. She was happy to answer any and all questions. My car is perfect! I’ll never use anyone but Schaefer auto!!!
Customer Service - 5.0/5.0 -
Perfect in every way!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Jess did a good job with estimates and accuracy.
Likely to Recommend - 5.0/5.0 -
Did amazing. Jess was good to work with and took good care of my vehicle
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took great care of me with my situation. I had a rental with a scratch i was responsible for and they gave me a good price to repair it which sounded like would have been a better deal than going through the dealer to take care of it.
Customer Service - 5.0/5.0 -
Staff were understanding and eager to help
Returned Clean
My Experience - 5.0/5.0 -
Kinady was great. Got my car back to me quickly and everything was clean and in perfect shape
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time, came in under estimate price
Customer Service - 5.0/5.0 -
Kinady kept me well informed throughout the process and got my car back to me quickly.
Returned Clean
My Experience - 5.0/5.0 -
Jess did an amazing job keeping me updated with the progress of my claim and repairs and she made sure that my vehicle was repaired and returned to me expediently.
My Experience - 5.0/5.0 -
Excellent Service and Communication I had a great experience with Schaefer Autobody throughout the repair process for our Nissan. From start to finish, the team was professional, transparent, and easy to work with. A special thank you to Kinady, who went above and beyond to keep us informed. She provided updates almost every day and made sure we always knew where the vehicle was in the repair process. Even when there were delays due to calibration scheduling, she proactively reached out with updates and timelines, which gave us peace of mind. The quality of communication was outstanding, and it's clear that customer service is a priority at Schaefer Autobody. Having consistent updates made a stressful situation much easier to navigate. If you need collision repairs and want a shop that communicates well and genuinely cares about keeping customers informed, I highly recommend Schaefer Autobody. Thank you, Kinady and the entire team, for your professionalism and dedication!
My Experience - 0.0/5.0 -
After 28 days in service, I go to pick up my car tonight and there's trim that is falling off because some adhesive didn't take. It was clearly visible so I'm not sure what the quality control was on this vehicle so now I have to wait until another part can be ordered to have this reinstalled. Which were require me to take time off from work in order to take it in to have this taken care of.unbelievable to me and I will absolutely never refer anybody to Schaeffer. Awful experience, no customer service, finger pointing that the insurance company was the hold up and very disappointed. In addition to that part, they were not able to get the hands-free trunk release to work, but in the interest of my time and to be able to get my car back I'll live with that but again it was working before the accident. I should've gone with the other company that progressive wanted me to take the car for repair I thought I was doing the best thing. A hard life lesson learned.
Likely to Recommend - 0.5/5.0 -
I feel like the customer service was not there. I think the way the communication is done is not conducive to all clients. Texting multiple times during the week calling and then you call back and nobody picks up the phone. You have to wait for them to call you back. It's just very frustrating.
Repair Quality - 0.5/5.0 -
At car pick up the adhesive holding the molding was not working. Clearly evident as I walked up to pick up the car that was at your location for 27 days. Told it would take some more days for them to order another part?? Tell me I could go back and rent a car again. Unacceptable was there nobody that looked at this work. No quality check.
Customer Service - 0.5/5.0 -
Too many texts with no content. Told twice that car would be ready. It was not. Had to keep extending rental car. Again 27 days in your shop to get us repaired.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team provides excellent communication throughout the repair
Likely to Recommend - 5.0/5.0 -
For Sure
Repair Quality - 5.0/5.0 -
A very good experience with our repair. Happy to know they use OEM parts! Everyone was kind.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Schaefer Auto Body was very professional and communicated clearly throughout the repair process. My car came back looking like the accident never happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, looks brand new again!
Customer Service - 5.0/5.0 -
Kinady was extremely helpful and communicative throughout the process.
Likely to Recommend - 5.0/5.0 -
I have already recommended to a friend.