Schaefer Autobody Centers - Crestwood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have already recommended to a friend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Heidi Johnson Very good service., was always kept updated!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly and professional. Jess was awesome in keeping me advised of the progress and explaining / answering my questions. The repair looks excellent.
Likely to Recommend - 5.0/5.0 -
Professional, knowledgeable, friendly and efficient service!
Repair Quality - 5.0/5.0 -
Jess was great. Kept me advised and the work done looks great!
Customer Service - 5.0/5.0 -
Everyone was professional, knowledgeable and friendly.
Returned Clean
My Experience - 5.0/5.0 -
The whole team was great. Jess was especially good at communicating and setting expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service!, Jess was fantastic, kept me up to date the whole time. Car looks new again! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an awesome job with the repair and Jess keeping me informed! I highly recommend Schaefer Autobody
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communications was on point and completion time was on target. Thanks to all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had great service timely notifications, and the car looked simply awesome, so thank you for everything
Likely to Recommend - 5.0/5.0 -
Always recommend when a situation arises
Repair Quality - 5.0/5.0 -
Great work very impressive service in all aspects! Thanks for everything!
Customer Service - 5.0/5.0 -
Ditto
Returned Clean
My Experience - 0.0/5.0 -
Dent on the Trunk next to logo was not repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I originally got an estimate from a different Schaefer location. Brought to the Crestwood store because it was right next to Enterprise car rental. They had to do a whole new estimate which was higher initially and included more parts removal than what Webster Groves quoted. They had to order clips for the repair, which delayed it another day. I feel they should have been ordered when the car was disassembled and re-estimated. I was told more than once that I was responsible for the money from the insurance claim. I made it very clear when I dropped it off that AmFam will be sending the funds to the shop and not me. That seems like a miscommunication issue. I feel like the entire process took longer than it should have. This is a minor complaint, but worth noting, because I told them I was paying for the car rental out of pocket. And they mentioned that the techs were in need of work. 15 days for a small repair seems a bit long. On a good note, Jess did work with Enterprise to ensure I got the cheapest rate possible. The was much appreciated and beyond her scope of work.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The actual repair service is fine, but the constant texts and voicemails to get me to write a review are pretty annoying