Schaefer Autobody Centers - Crestwood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
I mean this is why like fourth time using this place but this was not the same place as before
Repair Quality - 2.5/5.0 -
I mean y'all did good work but communication was nowhere near what it was in past. Vehicle was there for over a month with below minimal communication
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an earlier estimate from another shop. Schaefer saved me substantial money in completing the work. They are honest and I will use them again and refer them accordingly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very honest shop. Saved me a lot of money.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0 -
Very well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work
Customer Service - 5.0/5.0 -
All good
Returned Clean
My Experience - 5.0/5.0 -
Thank you for getting the Tesla in and fixed!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Location of service moved a couple of times. Not a huge problem
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff is talented and honest. You can trust they will do the best job on your vehicle which is probably why they were recommended by my insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!!
Customer Service - 5.0/5.0 -
Honest and polite!
My Experience - 5.0/5.0 -
Typical Schaefer Perfection. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Overall repair took almost 3 months. There we’re a lot of delay in getting parts etc. But the sad part was there was no communication on when i will have my car done. I had to constantly keep calling them, and my phone was picked once in like 20 times.
Customer Service - 1.5/5.0 -
Horrible experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Great work. But a strong caveat to check the entire car over thoroughly before leaving the lot.
Repair Quality - 0.5/5.0 -
The PDR rates a 10. Excellent work. The fresh scrape I found by the passenger side fog light rates a 0. WHY DIDN’T YOU MENTION THIS? I would’ve brought the Baja back in so you could make that repair. For that, you get a zero. David
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You have had my car for one month. It took forever to get an estimate and I kept being told it had been sent. I had to drive iver to get Troy to do an estimate while I was there.
Customer Service - 0.5/5.0 -
One month without my car. Estimate was $4,300. Actual cost is $7,000. Could never get a straight story about when car would be ready. Told is was ready last Friday and drove over. Not ready. Supposed to be ready today, Monday, but we will see.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brandon is amazing & Amy was so courteous & kind to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Still waiting for item to be fixed. Zac is ordering part to replace broken item on front of csr
Likely to Recommend - 2.5/5.0 -
The work was done well, but the Customer Support was bad.
Repair Quality - 5.0/5.0 -
Repairs of dents and front hood look good.
Customer Service - 1.5/5.0 -
I was called on May 21st and was told my car would be done by the end of the week. I waited until June 3rd and tried calling Schaefer for an update. I could not get through for at least a week. I left vpicemails and never got a response. I finally drove to Schaefer about another week later and finally spoke to Tory bout my car. Was told that the original hood was bad and they needed to get another one. My insurance company contacted me to find out why my rental car was pushed out until June 28th. I knew nothing about this. I notified Schaefer that my rental would not be approved through theb28th and finally got my car back on June 21st. Communications was very unsatisfactory.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Car was repaired in a reasonably timely manner We were disappointed there was a crack in the front windshield which we will have to get repaired
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zach who handled my vehicle along with his techs were top notch! The communication and professionalism were amazing and kind! I’m thankful for the refreshing experience of finally seeing some great costumer service in this world again