Schaefer Autobody Centers - Crestwood

4.5 (725reviews)
89%
9902 Watson Road,  Crestwood,  MO  63126

In operation 41 years.

Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Tesla

Reviews (725)

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Not enough staff to answer phones on a busy Friday.

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Very friendly Explained everything in detail.

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Good job as usual. Thanks!

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Experience overall was good.

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Everyone I had contact with was very friendly & helpful. Process was easy & fast. Office was very clean.

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The 2 men I had contact with when picking up car were very professional. I didn’t want the bigger car that they had for me & they quickly changed it for me. They were both so friendly & welcoming. They represent your company very well. Keep them.

My Experience

No one ever called to give us updates or what was found after breakdown. No updates on how long the repairs might take until I called and had to request a rental because you had it so long.

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Had my car for a long time and never called to tell me what theybfpund afyerbtaking it apart. No information given.

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The repair looks great however, I had a check engine light on when I picked up the car due to, a sensor not being plugged back in after the repair . I also ended up noticing there was paint over spray and tape marks on my window which I had to return to have removed as well. My car is also making a new noise it did not make before the repair so that is making me wonder if something else is not connected or snapped in/fitting just right.

Customer Service

Everyone I encountered was extremely nice, helpful and patient. When I returned about the check engine light and the paint over spray it was promptly attended to. I also have asked four times for an estimate for something else I'd like repaired (that I would pay for myself, not related to the repair you just did) but I still have not heard back about that. It is not urgent though and I know you are all very busy.

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Excellent service and great communication!

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Fantastic!!

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My Experience

I am completely satisfied with the repair work that was performed on my Ford Escape. It was great working with both Zac and Amy. My thanks to them and the rest of the team that worked on my car. - Tom Tench

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Just like it says..looks like it never happened

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Wonderful

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