Schaefer Autobody Centers - Crestwood

4.5 (725reviews)
89%
9902 Watson Road,  Crestwood,  MO  63126

In operation 41 years.

Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Tesla

Reviews (725)

Likely to Recommend

Repair Quality

Schaefer Autobody-Crestwood was Amazing! Very Professional, Knowledgeable, Courteous! They addressed all of my vehicle issues and the repairs were completed in a very timely and professional manner. My car looks amazing, like the damage never happened! I would highly recommend Schaefer Autobody to anyone needing vehicle repairs. I’m a very happy customer and will return to Schaefer in the future, if needed!

Customer Service

The repair status updates I received were very timely and accurate! This shop has great communication with their customers and very professional employees! I appreciate their honesty and trustworthy workmanship.

Likely to Recommend

Would highly recommend

Repair Quality

Great work, great communication really appreciate how they made it as hassle-free as possible. Will highly recommend

Customer Service

Always called and kept me updated with what was going on.

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Our thanks to all the Schaefer team! Ray and Helen Killebrew

Repair Quality

Very satisfied! Great job!

Customer Service

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Likely to Recommend

I would never recommend Crestwood Schaefer Auto Body Center and would advise potential customers to go elsewhere.

Repair Quality

Customer Service

The ladies in the office were knowledgable and friendly. However, when I called the phone rang and would’ve eventually go to voicemail on most occasions. It was hard at times to contact customer service.

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Repair Quality

The process was very easy. Communication was also very good.

Customer Service

Very friendly and professional.

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Repair Quality

Supplier delays over which Schaefer had no control. Otherwise would have been a 10.

Customer Service

Zack did all that he could

Returned Clean

Likely to Recommend

I will never return, and plan on filing a complaint on several of your yelp and google review websites

Repair Quality

Horrible, I will never recommend or return to this company. Not only was the paint color completely incorrect upon pickup, my car was returned with $3,500 worth of hail damage that they refused to fix, or even reimburse partially. I have never disliked a company more.

Customer Service

The front desk staff was lovely, but everyone in management did not seem to have an understanding of what was going on at their branch

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Repair Quality

They were great and very professional!

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Repair Quality

Great work thank you guys so much

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Super good experience

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Repair Quality

They do excellent work and always keep the customer informed about the progress (or setbacks).

Customer Service

Always pleasant and knowledgeable

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Our experience was excellent

Repair Quality

Our car came back better than new. Thank you Troy

Customer Service

Our car is better than ever

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My Experience

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Repair Quality

job well done

Customer Service

I wish they would order parts before I bring the car in, so that I could have it back sooner. Having to give up the car just so that they can wait around for parts seems wrong.

Returned Clean