Schaefer Autobody Centers - Crestwood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The actual repair service is fine, but the constant texts and voicemails to get me to write a review are pretty annoying
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jess did a great job communicating and coordinating with the team. The outcome looked great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Tesla looked good as new when done!
Customer Service - 5.0/5.0 -
The front desk people were very efficient and cordial. Jess did a great job coordinating everything. Jess did a great job keeping me informed of progress and the team in the Shop did a great job fixing my Tesla
Returned Clean
My Experience - 5.0/5.0 -
Great repair overall and wonderful communication during the process, service advisor- Jessica kept me well informed with all my questions answered.
My Experience - 5.0/5.0 -
It cost more than the original estimate, but the quality of the repairs looks good.
Likely to Recommend - 4.0/5.0 -
Good but expensive.
Repair Quality - 4.0/5.0 -
Good work, but estimate was not lived up to. Price increased almost $1,000.
Customer Service - 4.0/5.0 -
It was fine.
Returned Clean
My Experience - 0.0/5.0 -
Problem with the keyless entry system after the repair. Unable to get in to fix it for a week due to my work schedule and your work load.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kinady was awesome!
My Experience - 5.0/5.0 -
Jess took care of everything and kept me updated with texts and phone calls. The work looks great and I appreciate the honesty of all Schaefer Autobody employees whom I came into contact with. I will definitely recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jessica Schantz and Memphis Christman were incredible to work with. I appreciate the attention to detail, communication, and professionalism they showed. My car looks brand new again!
Likely to Recommend - 5.0/5.0 -
Especially the Crestwood location!
Repair Quality - 5.0/5.0 -
Everyone was helpful, professional and they worked quickly to repair my car.
Customer Service - 5.0/5.0 -
Memphis Christman and Jessica Schantz both provided exceptional customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fixed up my Tesla and communicated along the way. Everything looks great and customer service was on point!
Customer Service - 5.0/5.0 -
Communication was consistent and was true to what they said in the beginning
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good experience, I would recommend Schaefer Auto body to others Jess keep me informed every step of the way and that is very important communication is key. Thanks again for everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied I would recommend Schaefer Auto body to anyone I especially like the way that Jess kept me updated on everything going that was the big difference between Schaefer and other places. Thanks again for all the help
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend Schaefer
Repair Quality - 5.0/5.0 -
The repair looks flawless.
Customer Service - 4.5/5.0 -
Rated a 9 because the process wasn't clear to me. This was a customer self-pay. I would have expected a call before a large percentage increase in cost. However, the work was amazing and I am very satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kinady navigated the process with the insurance company and estimate to completion. Schrader does excellent work and lifetime warranty for fade, peel or rust is rare in the industry. I am a repeat customer and will return if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job on the paint quality!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great. Kennedy did our estimate, and was excellent at keeping us up to date. Thanks very much, Tom Foy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Kinady, my service advisor, did an outstanding job keeping me informed throughout the process and skillfully working with my insurance to achieve a favorable outcome. The paint work on my car was also excellent and exceeded my expectations. One thing I did not expect was the thorough exterior / interior cleaning of the car. My wife was very please in how the car was returned to us.
Repair Quality - 5.0/5.0 -
Kinady, my service advisor, did an outstanding job keeping me informed throughout the process and skillfully working with my insurance to achieve a favorable outcome. The paint work on my car was also excellent and exceeded my expectations.
Customer Service - 5.0/5.0 -
I never had to call for a status update, very well informed.