Schaefer Autobody Centers - Crestwood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It took 4 weeks to get an estimate; They had to ship it to Illinois to get work done;
Customer Service - 2.5/5.0 -
They told me they were too busy to work on it.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a while (2.5 months) to complete the repairs but most of that time was leadtime for replacement parts. The quality of the repair work is excellent, and Kennedy did a great job of keeping us informed on the status.
Customer Service - 5.0/5.0 -
The communication was very good. Kennedy provided updates, at least weekly, whenever there was a change or when progress was made toward completion.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
It was supposed to be completed 2 weeks ago. Then we lost communication/updates. Then nobody answered phone calls and voice messages so I lost opportunity to pick up first thing this Tuesday. IF HAD KNOWN IT WOULD TAKE THIS LONG, we would have kept the rental and driven to our Florida vacation. We had to put the mikes on our less efficient other car…making the rental of little value.
My Experience - 5.0/5.0 -
Jess was incredibly helpful and went above and beyond in getting my car back to me as soon as possible, despite it being a very lengthy and complicated repair. Amazing customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done well and customer service from Jess could not have been better!
Customer Service - 5.0/5.0 -
Jess went above and beyond to make sure I got my car back as quickly as possible and was great at communicating throughout the entire process. I always felt I had the latest and greatest status
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
10/10. Great communication and great work! It's easy to see that they take great pride in what they do. I'm glad I took my Tesla there to fix a deer hit.
Likely to Recommend - 5.0/5.0 -
I don't think I could get better service. Online reviews say this Schaeffer is the best in the STL area, and I believe it.
Repair Quality - 5.0/5.0 -
10/10. They did an excellent job on my Tesla Model Y. I also really appreciate that the kept me informed as it was repaired. Thank you, Schaeffer Auto Body!
Customer Service - 5.0/5.0 -
They are great to work with. They updated me twice a week as the repairs were ongoing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Still waiting on a part and had a dead battery when I picked up my car. Had to call AAA and buy a new battery
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Only thing that I”m not happy about is that my clock stopped and I can’t get it reset. Also right mirror is inoperative and won’t adjust. I will bring the car in next week.I am out of town right now.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jessica was awesome to work with. Repair shop worked with me around my vacation.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The assistant manager helped me today, very kind and helped with everything I needed. Would recommend this location to everyone. The assistant manager did a great job.