Schaefer Autobody Centers - Crestwood

4.5 (728reviews)
89%
9902 Watson Road,  Crestwood,  MO  63126

In operation 41 years.

Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Tesla

Reviews (728)

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Repair Quality

All went well, and I am very happy with the result. Jess was great to work with, as were others that I interacted with. Would definitely use Schaefer again (but prefer not to have to do so).😁

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Repair was done with great care and it looks brand new car after the repair. Excellent communication over the entire repair process.

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Paint work is show quality!

Repair Quality

Tesla Model3 performance right front deer collision damage, front clip repaint. Quality of the paintwork was exceptional! I have a "9" instead of a 10 bc the headlight that was replaced didn't work when I picked up the car and the white driver seat was dirty. Schaefer fixed both concerns to my satisfaction. It was cloudy when I picked up the car. Upon sunshine inspection I noticed a 1inch x 2inxh dull spot on the front bumper, only visible in sunlight. It didn't warrant another trip to the shop. A slight cut n buff with 3M perfect-it rubbing compound #1 and #2 disappeared it! Ther was one tiny painy nib that came out with 1500 wet sand. There was a tiny smidgen of windshield glue on the windshield pillar, removed via bug n tar compound. I am an automotive enthusiast that restores and paints vehicles as a hobby. My standards are far above the average customer. The paintwork laid down by your staff was far superior to the factory finish that Tesla supplied. Much less 🍊 peel than factory. Metalflake and paint color matches great, I cannot tell it has been painted, except for the fact that it is so smooth, which I requested (< or = to factory orange peel was my request). I am now compelled to cut n buff the rest of the car to bring it up to the fine level of perfection that Schaefer has provided. I rotary buffed the entire car with a soft pad and 3M #2 polishing compound when new. I am now contemplating flow-coating the entire car with House of Color catalyze show clear to lock in the soft water-based finish. My wife thinks I'm crazy! Thank your painters, they did a high level job!

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Even though I had some issues, they were resolved to my satisfaction.

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They were fantastic..

Repair Quality

Travelers was great!!!

Customer Service

Kennedy at Schaeffers Auto Body was great!!

My Experience

Very responsive. Did amazing job

My Experience

Great customer service and repairs exceeded my expectations!

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workmansship excellent, administrative staff excellent

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I have used this Center previously and would not hesitate to use it again. I would not hesitate to recommend it to others.

Repair Quality

Every step of the process was well handled.

Customer Service

Everyone I dealt with was very professional and friendly.

Likely to Recommend

Yes, but only if they are able to wait two plus months. My truck was repaired last year and it too took over 2 months. Schaefer's does quality work, but the wait times are terrible

Repair Quality

Maybe I'm expecting too much but here is my feedback: The Bad: 1) Repair took forever. Dropped off Highlander on August 20 and picked it up on Nov 13. Nearly 3 months. Took an extra three weeks because Schaefer's wasn't happy with paint job and had to repaint. I do realize this was an extensive hail damage repair but three months is too long. 2) Hood not adjusted correctly so that front edge of hood sticks up the thickness of the hood over the front trim. Not hard to fix by adjusting the height adjusters. 3) Found a quarter sized diameter dent above above rear passenger door. Have to wait for paint to cure and have to make a 50 minute drive back to Schaefer's for repair. 4) Interior detailing wasn't throughall. On the surface it looked good, but upon closer inspection there was shop dust and glass shards that were never cleaned up under and around the seats and other areas. The Good: 1) Cory Smith was responsive 2) Schaefer's provided a rental car for the three weeks the repair was delayed due to the painting rework 3) Rest of body/paint work was excellent

Customer Service

Cory was responsive

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My Experience

Kennedy was amazing keeping up to date In all the steps. The car looks flawless,

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The best so far

Repair Quality

Kennedy and everyone I meet was kind, professional and quick to help. That’s not something I encounter often so I want to commend you for the team you have. The car looks great, impeccable job. Thank you, I appreciate each one of you.

Customer Service

Amazing

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