Schaefer Autobody Centers - Crestwood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
Again, everyone was very nice, but communication, timelines, and cleanliness were lacking.
Repair Quality - 4.0/5.0 -
Repairs look good, but inside of car is covered in dust and white leather interior has dark stains.
Customer Service - 2.5/5.0 -
Was told repair would take 1-2 weeks as a new door could arrive in 24-48 hours. The process took 6 weeks as it seemed to just sit there. Not proactive in keeping me udpated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks good besides the new rear bumper is popped out a little on the quarter panels
My Experience - 5.0/5.0 -
I worked with Kinady and she was excellent. She was very professional during a less-than-ideal situation with an insurance rep, and she even helped me move my car seats back into my car! She went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!
Customer Service - 5.0/5.0 -
Kinnady helped me so much! She was fantastic.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kandi was a great communicator and I trusted her with the repair of my vehicle.
Likely to Recommend - 5.0/5.0 -
We will definitely be coming back too if we ever need more repair work.
Repair Quality - 5.0/5.0 -
Great communication, moved quickly, quality work
Customer Service - 5.0/5.0 -
Everyone very responsive and communicative!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Korey was great!! I appreciate the whole Schaeffer Team for their quality work and excellent communication throughout the entire process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The estimated time for the car to be done was off by a month.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kennedi was awesome. Always responsive.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Done on time and at reasonable cost
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought I filled a survey out already. From what I can tell, repair was done right and on time.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an awesome job on my car. The back end that the repaired looks like a brand new vehicle. Very good work. Would definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The job is still not done. This has been a horrible experience!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The job is still not done. This experience so far has been horrible!
Customer Service - 0.5/5.0 -
The job is still not done. This experience has been horrible!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Again I don’t have the car.
Repair Quality - 3.0/5.0 -
I don’t have my car. I’ve had text that it’s ready for pick up and it was not. I’ve had a text that I have picked it up, it was not.
Customer Service - 3.0/5.0 -
Again I don’t have the car.
Returned Clean
My Experience - 5.0/5.0 -
Appreciate how I was kept informed of every step and updated constantly