Crash Champions #0173 San Gabriel

4.9 (6,755reviews)
98%
600 E. Las Tunas Drive,  San Gabriel,  CA  91776

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (6,755)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding customer service, with staff described as friendly, professional, and genuinely caring. The quality of repairs receives high marks, with many noting their vehicles looked brand new upon return. Timeliness is a standout strength, as numerous customers highlight their cars were completed ahead of schedule. Customers also appreciate the proactive communication through calls and texts at every stage of the repair process. A few customers noted areas for improvement directly in their feedback, including occasional parts delays affecting completion timelines, isolated quality control concerns such as misaligned panels or unplugged sensors, and in rare cases, difficulty reaching staff for updates. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to friends and family.
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"Received it 5 days before due date."
"... in San Gabriel was very easy to do business with! They got me in and out of the body shop in 9 business days. Furthermore, they have an Enterprise shuttle that ..." Read more
"Im so glad that they take care of my car much, much earlier than they promised."
"... completion time to 13026. Then 2nd delay came and push the completion time to 2426. Had to spend $180 more to extend my rental car fee." Read more
"Two weeks was the estimated time, had my car back in five days."
"... Crash Collisions was phenomenal from start to finish. Their communication was excellent — I always knew what was happening and never felt left in the dark. They worked seamlessly ..." Read more
"I was really impressed with the notifications of the process in which my car was being repaired. Great communication"
"Received continuous updates from beginning to end."
"I was kept informed every step of the way."
"... above!! The adjuster that I had was terrible!!!! No communication, rude, had an attitude. Didnt explain things very well, and then told me not to call him anymore.. The claim ..." Read more

My Experience

Great customer service and the workers are amazing

My Experience

That body shop did great job with my car. My insurance worked with them well. I'll take my car to that body shop again in future.

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Returned Clean

My Experience

Absolutely satisfied with the professionalism and quality workmanship on my vehicle. I would definitely recommend Crash Champions to my friends and fellow colleagues.

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My Experience

Wonderful people to work with. They are great at communicating and keeping you up to date with their work. If something is not to your liking, they will work with you to fix it. Debby is great and easy to talk too and will guide you through the paperwork process and communication.

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Amazing! You almost can't tell what even happened and you have no idea how healing this is to see for me. I was happy to have my car returned even better than when I dropped it off, I have left so happy with the quality of work I received here! Thank you all!

Customer Service

I was so happy with Debbie's customer service and attention to everything. She made this whole experience that much better for me. From beginning to end, she was the sweetest and always kept me updated on what was going on with my car. She even waited the day it was ready to ensure I was satisfied! Thank you Debbie!

My Experience

Debbie was very professional

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From the time I arrived until I left, I was so well treated. Everyone is very kind and helpful.

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Customer service is excellent. I was notified through the process. I was never left wondering what was going on.

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Absolutely perfect

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Absolutely perfect

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It was smooth and quick. Debbie and Danny were knowledgeable and they were able to give me all the information that I needed my car was fixed quick. Debbie was very nice and the beginning of the interactions. If I’m going to be honest, she was the reason that I’m I was convinced to go to crash champions, just because of the hospitality and the honesty that they offer there I don’t believe no other place offer. They’re very transparent. They’ll let you know what it’s gonna be put on your car and how they’re going to fix it. They’ll let you know the steps. They are also very aware of the customers that they are servicing, so if you need any special accommodations, Debbie and Danny are very accommodating.

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Returned Clean

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I’m definitely going to be telling my friends and family about Crash Champions and how amazing the staff is and how amazing the work they do there

Repair Quality

First time coming here, Debbie was very kind and professional. She got me right and also Eli super nice and also got me right my car was done professionally and beautifully. I’m amazed of how these two persons conducted themselves and handled my vehicle expected time I will be referring my friends and family here because I was super amazed of how quick and easy it was to get my car fixed.

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Amazing customer service. I have nothing to complain. They really are spot on. Eli and Debbie were super nice and we’re very professional.

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Returned Clean

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