Texas Collision Centers # 01 - Plano Central

4.9 (4,318reviews)
98%
2501 N. Central Expressway,  Plano,  TX  75075

In operation 6 years.

Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (4,318)

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Repair Quality

Excellent service, good communication, very friendly. Special thanks to Andrew and Alex for all their help!

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Great experience, I will use TCC for future work

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Repair Quality

They cooperated with me and advocated for me when coordinating with insurance, getting an OEM bumper instead of aftermarket like insurance suggested. They kept me updated and when I wanted the bumper alignment to be slightly adjusted when I picked up the vehicle, they did it free of charge. Highly recommend

Customer Service

Returned Clean

My Experience

They did a great job on my car Andrew was very nice when having the conversations about my car I got updates on when they got started until the end when they finished

My Experience

I see spot on repaired side bumper Called Texas collision looking for my repair contact Front desk told me he was busy and will call, however that call never came Sad, I was expecting a quality work but sadly no Even they missed installing a logo on the repaired side, I had to point it to the team to install it SAd

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My Experience

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HIGHLY!!!!

Repair Quality

GREAT CUSTOMER SERVICE. The Best decision we ever made to go with Texas Collision Centers. Josh, Ron and Alley are very Professional, Friendly, Courteous and extremely knowledgeable; we are truly very Impressed. They have Excellent Customer Service, they are Honest and our experience has been Great, Positive, exceeded our expectations, and they do an Amazing job. We would Highly recommend Texas Collision Centers in Plano for anyone needing a Collision Shop. Thank you Josh and your Team for being dedicated and caring as you are a Big Asset to the Texas Collision Centers Company for the Wonderful Services you all have provide and keep up the Great Job!

Customer Service

KEEP UP THE GREAT JOB!!!!

Returned Clean

My Experience

My Experience

Customer service was incredible, Staci took care of everything that needed to be done, after the day we met for the first time I didn't have to go get another estimate,I knew I was at the right place, thank you for everything

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Wonderful customer service, highly recommended

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My Experience

They got me in quickly and got the job done right and quickly. It was a smooth process with my insurance. They kept me updated and informed throughout the process. Staci was my advisor and she is absolutely incredible. She spent time with me to ensure I understood everything. I incredible lady and incredible service.

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Staci is absolutely fantastic. She kept me informed and helped address any concerns I had.

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My Experience

This is my final car. I hope that you will prosper and be available forever.

My Experience

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Returned Clean

Likely to Recommend

All was a "10" until this alignment issue and lack of responding to my 5 phone calls and voice mails, combined with my inspection showing no evidence of the alignment being done at all, dropped you to a "2" rating. It would be "1" or "0" but the body work was done well and on time.

Repair Quality

All was going great toward a "10" rating when my 5 phone calls asking about the before and after alignment data sheets were not responded to. Due to this "Gas Lighting" I have to rate you 2 as I was promised these data sheets. So I inspected my truck and found no evidence of an alignment having been performed at all. So I have concerns about being charged for this work that shows no evidence of being done. This view is reinforced by your going "Mute" on the matter.

Customer Service

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