Texas Collision Centers # 17 - Wylie

4.9 (313reviews)
97%
401 South Westgate Way,  Wylie,  TX  75098
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In operation 6 years.

Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (313)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair results. Many highlighted the team's thoroughness, attention to detail, and the impressive final quality of repairs, with several noting their vehicles looked brand new upon return. Communication was a standout strength, with customers appreciating regular updates via text and phone throughout the repair process, ensuring transparency and peace of mind. Timeliness was frequently commended, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional lapses in proactive communication regarding delays, minor attention-to-detail issues such as incorrect parts or logos, and isolated cleanliness concerns. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... above and beyond in every way. Their combination of expert craftsmanship, integrity, and exceptional customer service makes them one of the best in the business. I highly ..." Read more
"... me informed about the progress of my repairs. The quality of the repairs was exceptional.I would highly recommend Texas Collision Center." Read more
"Texas Collision Center in Wylie provided the best car repair experience I have had. The estimate was done the same day I called. They called me two days later with parts ..." Read more
"The repairs look great. However, the bed cover was not reinstalled properly and part of it was broken. I had to find ..." Read more
"Good service. But lack of attention to detail. When I received the car back, the CRV logo had been changed from ..." Read more
"... so kind and helpful with the drop off process. My repairs on the car were estimated to take 10 days. I was informed every step of the way and got my car back in 7 days. ..." Read more
"They said 4 weeks and it was completed in 2 days"
"Estimated to be ready in 15 days. Seems reasonable. But it was actually Ready in 5 days."
"Was ready a day before the scheduled time."
"... completely satisfied given the repair issues. Also, I was never given an estimated time to repair, so it was difficult to plan for not having the car." Read more
"... from the start — no hidden fees or surprises — and kept me informed every step of the way. I have shopped around other body shops and prices were all over the map ..." Read more
"Communication was top tier. I was updated every step of the process, including when parts did not fit, and needed to ..." Read more
"They were very communicative and did great work. And called to check on to make sure everything was good a week after."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Awesome work and the best customer service we have experienced. Thank you for the little extra attention and constant communications.

Likely to Recommend

Repair Quality

Customer Service

Great experience all around!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repairs look very nice and the lifetime warranty is good as well.

Customer Service

They were nice.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Texas collision did a beautiful job fixing my door dings!

My Experience

Car is still not fixed

My Experience

Not help. Made me towed my car to another collision center.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nikki took extra special care to ensure my car was delivered exactly how it should be. Her kindness and going above and beyond is duly noted.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Matt workman was the best

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nikki and receptionist were friendly and took care of my vehicle needs in a timely manner. The repair persons did a good job and returned my vehicle as promised. Vehicle looks great. Satisfied customer and would recommend TX Collision. Tks everyone!

My Experience

I am satisfied with how the team at Texas Collision listened to my concerns and provided 5-star service. Thank you!

Likely to Recommend

Repair Quality

I am satisfied with how the team at Texas Collision listened to my concerns and provided 5-star service. Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We had a great experience with Texas Collision Center after our vehicle was damaged by hail. From start to finish, the entire team was professional, courteous, and kept us informed throughout the repair process. The communication was excellent, and we always knew what to expect. The quality of the repairs was outstanding, and our vehicle looks fantastic. A special thank you to Matt Workman, who took the time to explain every step of the process, answered all of our questions, and made sure we felt comfortable from beginning to end. His professionalism and customer service were exceptional. If you're looking for a body shop that does excellent work and truly cares about its customers, I highly recommend Texas Collision Center.

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