Texas Collision Centers # 17 - Wylie
In operation 6 years.
Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did a fantastic job with this repair. I will be back soon to have my hood replaced as well. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nikki did a wonderful job explaining everything. I made my timeline, and the car looks great.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Bother the Wylie and the Plano facilities were very helpful and answered all of my questions. If I ever need to fix my car again I will be back.
My Experience - 5.0/5.0 -
The facility and staff are amazing! Everyone was so helpful! My car was ready early and the car looks like brand new!
Likely to Recommend - 5.0/5.0 -
I highly recommend this shop!
Repair Quality - 5.0/5.0 -
I was very happy with the service and results of the work completed! The facility and people were outstanding!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes I am satisfied to repair my car .
My Experience - 5.0/5.0 -
This is hands down the best collision repair experience I’ve had in the Dallas area. I will highly recommend Matt Workman and the entire team at Texas Collision Centers. Matt contacted me the day that my vehicle was transferred to the Wylie location and kept me updated daily via phone and text, clearly explaining the estimate and repair timeline. His team repaired my right fender and door, and I was pleasantly surprised when it was completed four days ahead of schedule! Both drop-off and pick-up were seamless. While no one looks forward to needing collision repair, it’s incredibly reassuring to know there is a business that delivers such exceptional, professional customer service when you need it most.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Honestly the easiest interaction I’ve had at a repair shop. Will most definitely be using their services from now on
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matt did amazing and had my car ready quickly!
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
The quality of the work was good, but the communication with Nikki was very disappointing. We were told the car would be ready on Friday, so we canceled our plans and waited for a call. Unfortunately, we never received any update. I ended up calling just before closing, and that’s when Nikki informed me that the car would not be ready until the following Tuesday. I completely understand that delays happen and that additional time may have been needed. However, it would have been courteous to let us know as soon as the timeline changed so we could have adjusted our plans accordingly. What was most frustrating was Nikki’s response when I brought up the lack of communication. She was rude, dismissive, and seemed completely unconcerned about the inconvenience it caused. While I’m satisfied with the quality of the repair work, the customer service experience left a lot to be desired.
Customer Service - 2.0/5.0 -
The quality of the work was good, but the communication with Nikki was very disappointing. We were told the car would be ready on Friday, so we canceled our plans and waited for a call. Unfortunately, we never received any update. I ended up calling just before closing, and that’s when Nikki informed me that the car would not be ready until the following Tuesday. I completely understand that delays happen and that additional time may have been needed. However, it would have been courteous to let us know as soon as the timeline changed so we could have adjusted our plans accordingly. What was most frustrating was Nikki’s response when I brought up the lack of communication. She was rude, dismissive, and seemed completely unconcerned about the inconvenience it caused. While I’m satisfied with the quality of the repair work, the customer service experience left a lot to be desired.
Returned Clean
My Experience - 5.0/5.0 -
Nicki is so awesome that girl needs a raise if you want a great experience in a bad situation she’s your girl thank you so much
Likely to Recommend - 5.0/5.0 -
Highly recommended !
Repair Quality - 5.0/5.0 -
Texas Collison Center is awesome! Would give 11 stars out of 10 if possible ! Heck yeah. I really appreciate the team that's in Wylie!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Good service. But lack of attention to detail. When I received the car back, the CRV logo had been changed from black to silver and the left corner of the trunk was no longer flush with the rest of the car. Still waiting to receive the call back to bring the car back to fix these.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing, quick and perfect service! Communication was great with updates about my car. Everyone was so helpful and friendly!
My Experience - 5.0/5.0 -
Team was professional and the repaurs were done quickly