Tom & Eds - Burns Harbor
In operation 43 years, 10 years at this location.
Family Owned and Operated since 1983, Tom & Ed's Autobody have been focused on Quality repairs. We are dealership preferred and work with all insurance claims. We do all repairs per manufacture guidelines with all the latest factory equipment and training. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners with consistent status updates
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunately was ripped off by Enterprise
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, workmanship was excellent and to top is off, my vehicle was washed and cleaned. Keep up the outstanding work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and communication, plus my vehicle was returned with a interror and exterior cleaning.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nathan and Dianna were awesome communicators explained every detail
Customer Service - 5.0/5.0 -
Same
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my third time at Talmage. A great work and provide great service. I’d highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Without hesitation.
Repair Quality - 5.0/5.0 -
The service was prompt, communication great, and the results excellent, all hassle-free! I'm very happy!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ten star service all around great job done in a very timely manner. Diane went above and beyond my expectations. Thanks again for the great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff, great results, well communicated, and quick turnaround!
My Experience - 5.0/5.0 -
I was thoroughly impressed with the service I received from Tom & Ed’s. I went to them with a window replacement on my vehicle and from the moment I got in contact with them they were wonderful to work with. Dianne welcomed me in and did a very thorough inspection on my car. She made sure every detail was going to get taken care of. Nathan was kind enough to drive me to get my rental car in Portage while my car was in the shop, and even walked me in to make sure everything was taken care of when I arrived. My car was at the shop for about a week and I received regular updates from Dianne & Nathan to let me know the status of my vehicle. When I got my car back it was perfectly clean on the inside & outside (which I know it was long overdue for a car wash). The window, trim, and inside door panel look good as new! I am so thankful to Dianne, Nathan, and everyone at Tom & Ed’s who contributed to the great service that I received! If I need any car repairs in the future I will definitely go back as well as recommend this shop to others! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at Tom and Ed's took great care of my daughter and her car. They went the extra mile to get new parts and cleaned the car inside and out. Car looks good as new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tom and Ed's, is always my go to when I need work on my car. They provide great, quality work, are very thorough and provide good communication on status and steps to completion. Thank you!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was so professional, had great communication, and fixed my vehicle perfectly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, kept in contact with text messages on progress
Customer Service - 5.0/5.0 -
Refer to last comment
My Experience - 5.0/5.0 -
They did a great job on repairs thank you so much the car looks great the front desk people were great very nice and explains everything and answer any questions that you might have I would go back to them anytime I need body work done they were all great and did an amazing job with my car very happy thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did very good work on my car to make it look like new again I would go back to them anytime to have my car worked on they did a great job and the staff was very nice thank you so much
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Diane and Nathan were absolutely fabulous! This is the first time in my life that an Auto anything has stuck to their word and did a great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tom and Ed’s did a wonderful job on my Chevy Trac. Nathan and Dianna could not have been any more helpful than they were. I would only chose Tom and Ed’s.