Tom & Eds - Burns Harbor
In operation 43 years, 10 years at this location.
Family Owned and Operated since 1983, Tom & Ed's Autobody have been focused on Quality repairs. We are dealership preferred and work with all insurance claims. We do all repairs per manufacture guidelines with all the latest factory equipment and training. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners with consistent status updates
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Second time using Tom and Ed’s. Work is done efficiently and quickly. The detail cleaning of inside of my car is a major plus. Great customer service too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Tom & ED crew did amazing! My car looks like new and they had it done early! I would recommend them to anyone!
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tom and Ed’s was good at keeping me posted on my vehicles finished day. Jose was a pleasure to work with. And most importantly they did a wonderful job on my car. It was also cleaned inside and out when I picked it up! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Issue with the car electrical key entry had to keep car another day
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was wonderful. Service great. Good communication.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They got right to it they answered any questions that I might of had and got the parts for the truck and got it put together in a timely manner the team did an awesome job
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
The only issue was the delayed finish time multiple dates when it would be finished and it kept getting pushed back.
Customer Service - 4.0/5.0 -
The only issue was the multiple finish times that I was given and the date kept getting pushed back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
At this time everything looks great and works well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Haven’t driven the car since I picked it up. I will know more tomorrow
Customer Service - 5.0/5.0 -
Haven’t driven the car since I picked it up
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very helpful and wonderful services.
My Experience - 5.0/5.0 -
Everything was great and done faster thank expected. Our car looked better than new.
Likely to Recommend - 5.0/5.0 -
The only place I will use and tell people to use.
Repair Quality - 5.0/5.0 -
The nicest people you could ask for. They took care of everything for us!
Customer Service - 5.0/5.0 -
Our car looks better than new!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service team. I issues and service was provided quicker than expected.