Tom & Eds - Burns Harbor
In operation 43 years, 10 years at this location.
Family Owned and Operated since 1983, Tom & Ed's Autobody have been focused on Quality repairs. We are dealership preferred and work with all insurance claims. We do all repairs per manufacture guidelines with all the latest factory equipment and training. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners with consistent status updates
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I know it was not the shopâs fault that it took so long to fix my vehicle and it was very nice to receive text updates daily. Though Tim and Edâs did a fantastic job as they always do, my gas tank was on empty when I received it and it wasnât that way when I dropped it off. My car was being fixed due to the carelessness of another driver, so any little inconvenience that I encountered with this whole process was annoying. But again I am and always have been very happy with the work Tom and Edâs has done on my vehicle.
My Experience - 5.0/5.0 -
Every single person I met and talked to at your facility was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Employee dropped car after hours on a Friday so I could get before leaving for vacation next morning and waited till I got there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks like new, appreciate the frequent updates, friendly staff, would definitely recommend to others. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, professional staff. Frequent updates, finished ahead of estimated date & car looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would surely recommend them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys where dynamite...thanks again for helping me
My Experience - 5.0/5.0 -
Great job. Can't even tell it was wrecked that's why I wanted you to fix my wife's car. This is the second time you fixed it for me. Hopefully the last time but if not I'll be back for sure
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Blown away by the entire experience. Sean was professional and courteous throughout and Jen went far above and beyond any normal expectations. So much so that I almost forgot to mention my vehicle looks great. Like brand-spankin'-new. THANK YOU !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend to everyone as long as I know Curtis is there! I feel reassured my car was in great hands and well taken care of!
Repair Quality - 5.0/5.0 -
Thanks to my friend Curtis Lane for telling me to come there! He made sure my car was well taken care of!!!