Tom & Eds - Burns Harbor
In operation 43 years, 10 years at this location.
Family Owned and Operated since 1983, Tom & Ed's Autobody have been focused on Quality repairs. We are dealership preferred and work with all insurance claims. We do all repairs per manufacture guidelines with all the latest factory equipment and training. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners with consistent status updates
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Good.work
Repair Quality - 5.0/5.0 -
Good.work
Customer Service - 5.0/5.0 -
Good.work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very friendly and courteous! i appreciated how good the repair turned out and how fast it was! I will continue to use Tom and Ed's for any future repairs!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Got in and done quickly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
How my car came back looking like nothing happened. They were really good on giving updates and keeping my updated on the process as well. And my car looked brand new after picking it up as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It runs like new. It looks like nothing ever happened to my car. And they took amazing care of my car and they did so good with keeping me updated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It came out perfect and they cleaned the inside. 👍
Customer Service - 5.0/5.0 -
It came out perfect and they cleaned the inside. 👍
My Experience - 5.0/5.0 -
I thought the job on my car excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tom and Ed's were very communitave of the progress of my repairs. The finished product was like showroom new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous counter person. Kept me informed.
Customer Service - 5.0/5.0 -
See previous comment.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always have had satisfaction with Tom& eds
Repair Quality - 5.0/5.0 -
It’s only been a week, but everything seems to be functioning properly
Customer Service - 5.0/5.0 -
Kim and Alan were fantastic
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vehicle looks amazing totally satisfied customer service was amazing also
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
I didn't feel appreciated.
My Experience - 5.0/5.0 -
Communication was very timely. We appreciated being informed of progress along the way. The work was great. Only negative aspect we experienced was an additional delay because the shop had an employee walk out during the painting phase .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am completely satisfied with my vehicle it was returned to me looking as if I just bought it off the showroom floor. Thank you so much for a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tom and it auto body repair shop did an excellent job on repairing my vehicle which is a 2022 Rouge.My Rouge was in an accident and the front end was greatly damaged. My vehicle now looks brand new. Thanks for the great job.