Tom Wood Collision Center

4.7 (6,110reviews)
94%
9727 Bauer Dr,  Indianapolis,  IN  46280

In operation 14 years.

Tom Wood Collision Center is the center of choice for all Tom Wood Guests. We are factory certified by all the major manufacturers. We are also Aluminum Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Infiniti
Jaguar
Land Rover
Nissan
Subaru
Volkswagen
Volvo

Reviews (6,110)

My Experience

Likely to Recommend

Repair Quality

Thank you for taking care of this for me

Customer Service

Returned Clean

My Experience

Took way too long to fix !

My Experience

Had a bit of a problem with the insurance company but once my insurance took over everything went smoothly. Am happy with the job your team did to repair the damages as well as the inside, especially my mats, looked new. Thank you 😊

My Experience

Lane was awesome. Really enjoyed working with him. He was very upfront about the whole procedure, including working with the insurance company.

Likely to Recommend

Repair Quality

I am very satisfied; the staff were very dedicated and made my car look brand new.

Customer Service

I am very satisfied; the staff were very dedicated and made my car look brand new.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very helpful, friendly, and thorough.

Customer Service

Chris was great!

Returned Clean

Likely to Recommend

They follow the OEM procedure and that is comforting to know

Repair Quality

Amazing service and repair

Customer Service

The team kept me in the loop and the process was handled very professionally

Returned Clean

My Experience

Lane was awesome to work with. So kind, helpful, responsive and knowledgeable. Great work done on my vehicle and appreciate how clean it was when returned to me.

Likely to Recommend

Repair Quality

Car was fixed very well and all employees were super helpful and kind!

Customer Service

Lane was great to work with!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Lane quoted that repairs would take about two weeks. I had my car back before the two weeks. Lane did a great job communicating and letting me know updates.

Customer Service

Everybody in the collision center was so nice to talk to and explained everything to me in a way I would understand.

Returned Clean

My Experience

​I had an outstanding experience with Tom Wood Collision Center. I worked directly with Chris McPhail, who was absolutely excellent from start to finish. He kept me constantly updated on the status of my vehicle and made sure I knew exactly what was taking place every step of the way. Chris truly made the entire process easy and stress-free. ​As for the repairs themselves—the work completed was fantastic! You can’t even tell anything was ever wrong with the vehicle. I highly recommend Tom Wood Collision Center, and especially Chris, for their top-notch communication and quality craftsmanship.

My Experience

My Mazda CX-5 was stolen and then recovered with a significant amount of damage. It did take a a bit to get the parts ordered and all the repairs completed but communication was great the whole time. The car is looking and running great and I am very happy with their work!

My Experience

Nice work, a little slow getting started but good then.

Likely to Recommend

Repair Quality

Car looks and feels great

Customer Service

I would rate it higher if I could. Chris was amazing -- personable, gave consistent communication, and he was kind and easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent experience! Thanks to Lane and team! Excellent work and very accommodating!

Customer Service

Returned Clean

My Experience

Chris was very helpful and understanding. I brought the car back the next day with some issues that turned out to be nothing major. I am glad overall that I came to do business with Tom Wood. I likely will purchase my next vehicle from Tom Wood as well. Thanks for taking care of me.

Likely to Recommend

Repair Quality

Chris was great and I am fully satisfied with the repair

Customer Service

Returned Clean