Tom Wood Collision Center
In operation 14 years.
Tom Wood Collision Center is the center of choice for all Tom Wood Guests. We are factory certified by all the major manufacturers. We are also Aluminum Certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The used aftermarket parts to fix.
Customer Service - 0.5/5.0 -
The worst experience ever
Likely to Recommend - 5.0/5.0 -
I think they are good, maybe too busy.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
didnt get timely updates, in fact I received a2nd notice my car was complete, don't think I got the first...may just be me.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
So far, my car has been at Tom Wood Collision for 17 days and I have not received one update. After 13 days, I did receive a text message telling me that I would soon receive updates about the repair on my car. The only other texts that came through were request for me to fill out a satisfaction survey. So so far I am dissatisfied.
Customer Service - 4.0/5.0 -
The gentlemen who did the estimate was very polite and thorough. The girls at the front counter were also very pleasant. I called first and then stopped by to pick up a parking pass that I left in the car. It took more than 30 minutes to locate the car and retrieve the parking pass. Again please note that everyone was extremely polite and friendly.
Likely to Recommend - 4.0/5.0 -
I would recommend Tom Wood, but I would tell people not to expect any sort of communication from them with updates on whats going on with their car.
Repair Quality - 4.0/5.0 -
I think that the service I received on my car was fantastic. I would give a 10/10, but I literally received no communication during the process. My car was there for almost three weeks. I received no email updates or phone updates at all.
Customer Service - 4.0/5.0 -
I received great customer service when I called in to ask questions regarding my car. I would give a 10/10, except I received no updates on my car (phone or email) while it was in the shop