Tom Wood Collision Center
In operation 14 years.
Tom Wood Collision Center is the center of choice for all Tom Wood Guests. We are factory certified by all the major manufacturers. We are also Aluminum Certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The experience was great from start to finish! The communication was clear and frequent which was really helpful. My advisor, Chris, was great to work with!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris and Kayla are fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lane was excellent as we battled our insurance company for multiple weeks. I appreciate the patience and the follow up, and at the end the work was fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was flawless. Excellent work!
Customer Service - 5.0/5.0 -
Lane was excellent!
Returned Clean
My Experience - 5.0/5.0 -
Scot and Chris went above and beyond for us. We live out of state so the communication they maintained with each step was critical, plus they found a few ways to save us some money as it was out of pocket repairs for us. I would not hesitate to highly recommend Tom Wood Collision to anyone needing repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did such a good job for us. The communication was above and beyond.
Customer Service - 5.0/5.0 -
Scot and and Chris were so helpful and even even arranged for a few repairs instead of replacing a few parts as our repairs were coming out of pocket.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott gave me exceptional customer service. He explained things very well and was extremely enjoyable to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott was a pleasure to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My rep was very communicative and informative. Thank you for a smooth process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lane Weaver was great to work with and he was trustworthy, responsive, thorough with explanations, and they got our repair done within just three hours. Tony was very nice and he provided transportation back to our house in the morning. Overall, it was an A+ experience and I would highly recommend your collision center. The facility inside in the waiting room was very clean and nice and the amenities, coffee was appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lane was great to work with. Tony drove to our house to drop off while waiting for repair. PDR repair looks great. A+ overall service. Waiting area clean and nice. Receptionists great. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gtrat
Returned Clean
My Experience - 5.0/5.0 -
I appreciate your diligence in working so closely with Progressive! My car looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I picked up my vehicle - a part that was replaced had a scratch on it significant enough for me to see right away. Why wasn’t this caught in post repair? Lazy.
Repair Quality - 3.0/5.0 -
I tried to hold off on completing this but I have received multiple requests to the point of feeling pressured, so I’m filling it out before my repairs are completed.
Customer Service - 5.0/5.0 -
Scot is a solid profession who communicates well.
Returned Clean
Likely to Recommend - 3.5/5.0 -
The cost to high
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris and the team did a great job partnering with me to understand the repairs and the impact of the different choices that we had to make throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great assistance from Chris! He communicated well and was looking out for me.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication from Scot was excellent! I appreciated the text updates. The partnership with Enterprise was also fabulous and exceeded my expectations!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
comunication when completed could be improved, especially for pick up. I scheduled the pick up ahead and still had to wait for my advisor for some time. Please prioritize the scheduled pick ups so customers don't have to wait around.