Valley Collision Draper

My Experience - 5.0/5.0 -

I’ve never had a better experience. We were kept informed all along and the car is like new! Thank you

My Experience - 5.0/5.0 -

car looking great thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

the car looks new, great

Customer Service - 5.0/5.0 -

you send email to let me know statis

Returned Clean

My Experience - 5.0/5.0 -

Tate was awesome to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Valley Collision has repaired my families vehicles several times over the years, most recently fixing my car’s door lock. They always do excellent work. Brock was especially helpful, knowledgeable, and friendly. The office is clean, the waiting area is comfortable, and the customer service is consistently great! I highly recommend Valley Collision!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Broc was so good. He always provided quick updates when asked and my car looks great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My car looks great and they got it done so fast! And they were kind even tho I called and bugged them a million times! ;)

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Did extra thing for me like help with emissions test that was due but didn’t fully explain that the emissions results were “not ready”. Car had to be taken back due to rattling break pads post repair but they were very helpful with this process

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate the efficiency and professionalism of your company. Jesse was great to work with through this process. He kept me up to date on my car repairs and answered all my questions. He deserves a raise or a bonus. What a great employee!

Likely to Recommend - 5.0/5.0 -

My family and friends have commented on the perfect repairs. Will always recommend Valley Collision!

Repair Quality - 5.0/5.0 -

10! Customer service from Jesse and repairs were exceptional.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 3.0/5.0 -

Im really unsure at this point with my satisfaction as there was a yellow paint from another car on my driver side back fender that I never noticed until I picked up the car. That's why I have been delaying replying to you on this matter of satisfaction. Could that have happened at the shop?

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Well done, can’t see any signs of damage

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repaired area looks just like original

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Quality control and/or final inspection before returning vehicle was lacking on 3 obvious items

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Clear communication and expectations. Got updates regularly, were even done ahead of schedule. Made the whole process smooth and easy. My car looks good as new. Fantastic attention to detail. So grateful for how easy it was to work with them with our insurance.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Valley Collision was fantastic to work with. They made figuring out our insurance so easy. I really appreciated the customer service and updates. The work done was great and looks better than before. Thank you Valley.

Customer Service - 5.0/5.0 -

The customer service was fantastic. They communicated clearly and gave updates. made it super easy for me.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Extremely efficient operation from start to finish. Very impressed with job performance and timely service.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Absolutely wonderful!! Love the job!! Love the finish. It’s perfect!! Everyone is very personable!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone at Valley Collision in Draper, UT was wonderful to work with. I appreciated the quality workmanship and customer service that helped ease stress during the process.

Likely to Recommend - 5.0/5.0 -

I hope not to need their services ever again or at least for a long while, but if needed, I would use them again. I would also not hesitate in recommending them to friends, family, and anyone asking for a recommendation.

Repair Quality - 5.0/5.0 -

We appreciate Valley Collision’s quality workmanship. Repairs look great!

Customer Service - 5.0/5.0 -

Everyone was wonderful to work with. Broc was our Service Advisor and got us in quickly, provided timely updates throughout the repairs, and was great to work with. We appreciate Valley Collision’s exceptional customer service that helped ease stress during this process.

Returned Clean

My Experience - 5.0/5.0 -

Brock was great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Brock was great

Customer Service - 5.0/5.0

Returned Clean