Valley Collision Draper

My Experience - 5.0/5.0 -

This is by far one of the best repair shops I’ve ever had work done at! They answered all my questions even when they were out of the office and keep me up-to-date on my car. I would definitely recommend!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best customer service

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The car repair was done well and in an expeditious manner!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very professional and took care of my car

Repair Quality - 5.0/5.0 -

I was always told how things were going and timing. It was a great experience and pain free for me.

Customer Service - 5.0/5.0 -

Misty was awesome and helped me know how things were going.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service, communication was great! Vehicle delivered as promised

Customer Service - 5.0/5.0 -

Great service

Returned Clean

My Experience - 5.0/5.0 -

Car looks good. You were fast and communicated will. Thx.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys kept me updated and finished ahead of schedule.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Absolutely first on the list for a recommendation.

Repair Quality - 5.0/5.0 -

Excellent every step of the way.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great treatment and service.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car is now brand new! It took a month for it to be repaired and ready, so that was a little frustrating, but having my car back and perfectly restored made up for the time I had to wait.

Customer Service - 5.0/5.0 -

Clear and constant communication daily with updates on the repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had my last repair done by Larry Miller and it was awful. The whole experience, quality of work and every Interaction with your employees was 100% better! It was like night and day! I am so glad I chose to come here. Shout out to Daniel, especially! He was so great and made what could have been a very painful process a total breeze. He’s fantastic. Keep up the good work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This collision center was amazing! They made the whole experience very pleasant and easy, Daniel was especially courteous and so great to deal with! He has great communication and excellent customer service skills! I hope I don't need more work done on my car again (LOL), but if i do, I can rest assured that I have found the perfect place. I will be recommending to all my friends, thank you~!

Customer Service - 5.0/5.0 -

This collision center was amazing! They made the whole experience very pleasant and easy, Daniel was especially courteous and so great to deal with! He has great communication and excellent customer service skills! I hope I don't need more work done on my car again (LOL), but if i do, I can rest assured that I have found the perfect place. I will be recommending to all my friends, thank you~!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Decent service- Not great communication. Our first appointment, they failed to mention it’s just be for an “estimate,” so I arranged for a ride but ended up not leaving my car there. Then, they never got us the estimate. I dropped my car off about a week later for service.

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Unbelievably fast!!! It looks like nothing ever hit it...they even did things I didn’t ask for just to go the extra mile!!! So impressed. I’ll definitely use them again.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service. I was kept up to date on my repair and afterwards, Daniel took the time to explain the damage. He is a great asset to Valley Collision.

Returned Clean

Likely to Recommend - 0.5/5.0 -

I would never recommend going to them due to how I was treated and then not taking responsibility for mistakes on my vehicle while it was in their hands. They have no integrity and are not concerned with customer satisfaction. We had to spend a lot of time dropping trucks off and picking them up with with poor results.

Repair Quality - 0.5/5.0 -

The work they performed was ok. Most of the lines on the bumper and hood were off and didn’t line up like they should. We ended up having to take it back 4 different time for things they didn’t do right. One of which was the AC. They removed all the refrigerant while it was in there shop and then left it to us to flip the bill when we got it back. I think the lack of integrity in what they do and how they treated us was most disappointing. I would not recommend going to these guys.

Customer Service - 0.5/5.0 -

Their lack of integrity was very disappointing. They would say they would look into our concerns and not get back to us.

Returned Clean

My Experience - 5.0/5.0 -

Kept me updated throughout the process and did a fantastic job repairing my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Incredible work.

Customer Service - 5.0/5.0 -

Effective communication, honest, and a pleasure to work with.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0