C.D.E. Collision Centers (Tinley Park)

4.8 (3,845reviews)
96%
17500 S. Harlem Ave,  Tinley Park,  IL  60477
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Shop AssistantSparkles

In operation 44 years, 8 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru
Tesla
Volkswagen

Reviews (3,845)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The professional and friendly staff received high marks for making stressful situations comfortable. Communication stood out as a key strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was largely positive, with many vehicles completed ahead of schedule, though some customers noted delays often attributed to parts availability or insurance. Complimentary interior and exterior cleaning upon vehicle return was a recurring pleasant surprise. A few customers mentioned improvement opportunities around initial communication delays, repair duration accuracy, and ensuring all details are completed before vehicle return, as noted directly in their feedback.
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"... and presentable. Again, service was exceptional! The work performed on my vehicle was superior! Every aspect of the work was done with professionalism ..." Read more
"C.D.E. has repaired or painted 6 of my cars. All the work, is perfect, withe each vehicle looking brand new."
"... they were in constant communication with us, and the car insurance company. They fixed my car back to normal and you could never tell it was damaged!" Read more
"... not recieved such great customer service before. Very professionally done. I felt cared for and my car was taken care of and even washed and cleaned inside! ..." Read more
"... communication they provided is far beyond expectations the craftsmanship of the repairs and attention to detail is far superior than any other shop I have been to Car looked ..." Read more
"... adjuster at CDE, was extremely helpful, informative, and kept me updated throughout the entire process. My vehicle was completed in a timely manner, and the quality ..." Read more
"Yes! Text messages and phone calls kept me in the loop of progress through repairs The digital tracker for progress ..." Read more
"... happier! The communication from Dave was outstanding! Never expected to be kept in the loop as much as we were! Just blown away! Hopefully we wont need the services ..." Read more
"Communication at the beginning wasnt that great I waited a week after I dropped off the car originally before I had to call to hear what was going on. And I'm ..." Read more
"... car looks great! The only thing I would say is that it took longer than expected because the person managing my car left and there was a lull in communication. It ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks really good...

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Customer Service

Returned Clean

My Experience

Great A+ service & text updates. Very happy with the repair.

Likely to Recommend

Repair Quality

Great service. I'm happy with the repairs & notifications on the repair status.

Customer Service

Returned Clean

My Experience

The professional comrade between Matt, Mac, and Chello of C.D.E. COLLISION was an absolute great union as they, pulled together as a team in order to assure that all of our needs in regards to our Maybach and Cadillac were met. Again, as I had stated in my earlier testimony in regards to the services that CDE provides, I reiterate the same. CDE and the team was very professional, precise, and fair; ready to re-adjust some things that we were not totally at 100% satisfied with. But, after speaking with them and pointing out those things that were in need of more precise service to our vehicles, they listen and adhered! We also appreciate the beautiful and clean workplace that they have. Share their offices and workstations at. It’s a nice and warm place to sit comfortably as you may have to wait on your car or to get information from the front desk. The front desk, in fact was also very pleasant and ready to answer any questions that they could in addition to quickly seeking out help from others at the facility when they didn’t know the answer. We are very pleased to have work with CDE Collision and look forward to any other vehicles that we have that may be in need of their services. In addition, we highly recommend CDA collision at 175th and Harlem, which is where we went to take our vehicles. Romonia

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Great work for 2nd vehicle! I already did a Review of your awesomeness!

Returned Clean

Likely to Recommend

Repair Quality

The Bolingbrook and Tinley Park location did an amazing job at communicating and making this process as easy as possible for me. Especially grateful for Mike at the Bolingbrook location as he sat everything in motion.

Customer Service

Mike from the Bolingbrook location was amazing

Returned Clean

My Experience

The whole process was smooth and easy, and Mac was very helpful and kept me informed on a regular basis with what was going on. I’m very pleased with the results as well. Very satisfied

Likely to Recommend

Repair Quality

Missing gas in my car.

Customer Service

All was perfect with the exception of my gas. Don't know what happened?

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Repair Quality

Customer Service

Returned Clean

My Experience

Great work and takes responsibility

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Returned Clean

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Customer Service

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Repair Quality

I was happy dealing with people who care

Customer Service

Am very satisfied with them, they were nice and respectful, they conducted themselves professionally

Returned Clean

My Experience

Profession experience neat and through

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Very likely

Repair Quality

I was very satisfied with the work. They did an excellent job.

Customer Service

The customer service was exceptional!

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Good service Thanks

Returned Clean

My Experience

I’m not sure whose fault it is, but it took way longer than expected for my car to be fully repaired other than that, it looks like the repairs and the job was done well.

Likely to Recommend

Repair Quality

Customer Service

Repair shop didn’t really updated me . I was the one to constantly check on the status of the car

Returned Clean

Likely to Recommend

Repair Quality

CDE team was very good to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair job was excellent but when it was time to pay it was a extra $15.00 on top of paying a $500 deductible which I think is not right if using your credit card.

Customer Service

Returned Clean

Likely to Recommend

I had a great experience with this body shop! They did an excellent job repairing my vehicle, and when I got it back, it was incredibly clean inside and out. The quality of their work and attention to detail really stood out. I would definitely recommend them to all of my family and friends.

Repair Quality

Customer Service