Vive Collision of Newington

4.9 (529reviews)
97%
172 Kelsey St.,  Newington,  CT  06111
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Shop AssistantSparkles

In operation 34 years, 10 years at this location.

At Bryon's Auto Powered by VIVE, we provide superior service to our valued customers in the Newington area and throughout Hartford County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (529)

My Experience

10/10

Likely to Recommend

11/10

Repair Quality

If I can submit a #11, I would!

Customer Service

11/10

Returned Clean

My Experience

Amazing service and help throughout the whole process. Lily was so nice to work with and made the process easy! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Lily was amazing.

Returned Clean

Likely to Recommend

No question I would recommend VIVE to anyone in need of body work. The shop I used to use recently closed. I am so happy I discovered VIVE.

Repair Quality

Wonderful finished job, easy transactions, quick turnaround, fantastic employees (especially Lily), great communication. My whole experience is a testament to customer service - every business should take a lesson from VIVE. Thank you for a job well done.

Customer Service

I think I already addressed that in the prior question.

Returned Clean

Likely to Recommend

Repair Quality

Great customer service they make everything easy to navigate from beginning to end including getting a rental the best. Thank you very much .

Customer Service

Returned Clean

My Experience

Great experience working with Vive. They kept me in the loop the whole time and did all work in less than a week. I highly recommend this company. Paul was great. Thanks guys care looks great.

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Repair Quality

Customer Service

Returned Clean

My Experience

Lilly at the front was amazing. Great communication. They handled everything seamlessly even when there were bumps in the road.

Likely to Recommend

Repair Quality

They were excellent. Great communication and updates. They took very good care of my vehicle and made the whole process very easy even when there were bumps in the road.

Customer Service

They were excellent. Especially Lilly at the front

Likely to Recommend

Repair Quality

nice job

Customer Service

very good - easy to deal with

Returned Clean

My Experience

I can’t say enough about the service I received at Vive. Lily and Nike kept me informed every step of the process, answering all my questions and interfaced with the insurance companies as well as the car rental company. The work was finished a week early and my car looks brand new again. I will highly recommend Vive in Newington to anyone needing bodywork for there auto. They are a class act from beginning to end and the work done was excellent. They made a stressful time for me easy and seamless. Thank you to the Vive team

Likely to Recommend

Repair Quality

I filled out a survey the day I picked up my car. Lily and Nick were very professional and more than helpful. They kept me informed throughout the process. The work was excellent on my car. I would recommend Vive to anyone.

Customer Service

My Experience

Great service. The car looks terrific. Lily and Paul were great to work with. The are very friendly and helpful. They helped to keep as informed of the process and progress. They are very professional and appreciated

Likely to Recommend

Repair Quality

Customer Service

Lily and Paul were excellent to work with. We appreciated the frequent communication

Returned Clean

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Repair Quality

Customer Service

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My Experience

Warm and cordial team - excellent Communication and kept me posted often - definitely would recommend this business to potential customers - would rate them 10/10 for quality , professionalism and ethics

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Most amazing team to work with! They helped with all the questions and paperwork and their work environment is so positive and supporting. Will definitely return! The full staff is fantastic and warm and will keep you always updated!

Likely to Recommend

Repair Quality

Customer Service

Best part of the process was their exceptional customer service!

Returned Clean

My Experience

Paul and Lily were awesome. Took my car in. Got it back. Perfect condition was super happy with the outcome.

Likely to Recommend

Repair Quality

I love the work they do their professional when they fix your car and also the receptions are wonderful because when you talk to them, they showed you the respect that you deserve when you go there even when you call there professional when they speaking to you I love that about the reception. She is a wonderful person. I would recommend all my friends to go to them to get their car fixed because the way they carry itself I will give them 10 stars because they deserve it. Devon the only body shop that I have ever been that they treat you with the respect that you you deserve thank you.

Customer Service

I recommend them to all my friends because they are wonderful people and easy to talk to

Returned Clean

My Experience

My experience with VIVE was fantastic from start to finish. I received regular updates and communication, the repairs were completed thoroughly and quickly, and even the rental car was all handled for me. My prior experience with another body shop was an absolute nightmare by comparison. Thank you for helping me!

Likely to Recommend

Hands down u would recommend VIVE to everyone I know. The repair was pristine, service was excellent, the whole process was streamlined and painless.

Repair Quality

VIVE exceeded my expectations every step of the way. Night and day compared to other experiences I've had with insurance and car repair for sure!

Customer Service

One word: EXEMPLARY. Frequent updates, clear and friendly communication, Lily took great care of me.

Returned Clean

My Experience

VIVE Collision was the only body shop which could take a look at my car right away after the accident. Lily was very nice and helpful during the whole process. The body shop did a great job repairing my car. They even washed and vacuumed my car. The repair process was very fast. I highly recommend this shop.

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

I was taking good care of by Paul and Lily a great job that they did.

Customer Service

Lily was great.

Returned Clean

My Experience

Yall did a real good job on the car appreciate great customer service lady at the desk was a lot of help

Likely to Recommend

Repair Quality

Customer Service

Returned Clean