West Herr Collision Center Williamsville
In operation 76 years, 18 years at this location.
Don't trust you your families' safety to just anyone. Come to West Herr Collision Centers. All of our personnel are trained to the highest standards in the Collision industry. We have 10 locations across Upstate New York. Hours of operation are Mon-Fri : 7:30am- 5:30pm, Sat : 8am-12pm, Sun : closed
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good
Customer Service - 5.0/5.0 -
Jillian was very helpful
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Very professional and friendly
Likely to Recommend - 5.0/5.0 -
They were all excellent from start to finish. Drop off to pick up and everyone in between.
Repair Quality - 5.0/5.0 -
They were all wonderful. Everyone was friendly, informative and helpful. The car looks great and it was done very timely.
Customer Service - 5.0/5.0 -
Very nice, helpful great people
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful customer service. They kept me updated on the progress of my vehicle and the workmanship was excellent!
Customer Service - 5.0/5.0 -
See previous comment!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks beautiful!
Customer Service - 5.0/5.0 -
Everyone at West Herr who helped us was extremely helpful, kind, and pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jill was amazing throughout the whole process will updating me on where things are and the estimated timeline
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Dropped my car off for a repair on the left side of my vehicle. Somehow I have new scratches on the right side of my vehicle. I’m mostly disappointed in myself for putting my trust in this place instead of going to my original dealer.
Customer Service - 3.5/5.0 -
They kept me up-to-date, but every time they called the date was pushed out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Like I said originally, I would recommend WEST HERR collision to anyone and everyone. The job they did was outstanding.
Repair Quality - 5.0/5.0 -
WEST HERR collision was very accommodating and very helpful throughout the process. They made it very easy in a very uncomfortable time. So anyone who is considering WEST HERR collision I would recommend them to anyone and everyone.
Customer Service - 5.0/5.0 -
Customer service is outstanding they followed up regularly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmanship at the West Herr collision shop is outstanding. And, the staff are also! I wouldn’t hesitate to recommend them, though I hope you don’t need them!!
Customer Service - 5.0/5.0 -
Customer service was great. They made frequent calls with updates of the progress on my vehicle, which I appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication with regards to status and updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The detailing was excellent