West Herr Collision Center Williamsville
In operation 76 years, 18 years at this location.
Don't trust you your families' safety to just anyone. Come to West Herr Collision Centers. All of our personnel are trained to the highest standards in the Collision industry. We have 10 locations across Upstate New York. Hours of operation are Mon-Fri : 7:30am- 5:30pm, Sat : 8am-12pm, Sun : closed
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job team West Herr
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the repair work done to my 2018 Lincoln. You are the best. A job well done. Thank you West Herr for your kindness shown to me.
Customer Service - 5.0/5.0 -
I am very pleased with the repair job that West Herr did on my 2018 Lincoln. I would say West Herr is the best.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 3.0/5.0 -
I would suggest if more attention was given to detail. It would have been great if I was asked if I wanted my other lamps changed for a reduced fee. Now I have to arrange to have it done another day and higher cost, which is a big inconvenience. Also someone left a dirty portable battery charger on my back seat, that I had to return. Wondering why it was in my vehicle? I would have not put it on the seat but the floor instead.
Repair Quality - 4.0/5.0 -
Did a very good job. Provided frequent updates.
Customer Service - 4.0/5.0 -
Very welcoming and provided frequent updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Good customer service
Repair Quality - 4.5/5.0 -
They missed one spot on side mirror
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Every time!
Repair Quality - 4.5/5.0 -
Took a little longer than expected but the result was great.
Customer Service - 5.0/5.0 -
This is always a 10 at West Herr Collision
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
From the initial estimate to the completion (car pick up), my entire experience was excellent and seamless! Every person was extremely kind and attentive.
Customer Service - 5.0/5.0 -
Everyone I had dealt with was amazing! And the shop took great care of my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work done. Matched difficult paint well.
Customer Service - 5.0/5.0 -
Professional and courteous staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was professional and knowledgeable. The process flowed smoothly. Everything was well-organized.
My Experience - 5.0/5.0 -
Did a great job everything looks beautiful
My Experience - 5.0/5.0 -
Looks like a good job - can’t tell that the car was damaged
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
no issues at all and looks good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with and excellent quality of workmanship.