West Herr Collision Center Williamsville
In operation 76 years, 18 years at this location.
Don't trust you your families' safety to just anyone. Come to West Herr Collision Centers. All of our personnel are trained to the highest standards in the Collision industry. We have 10 locations across Upstate New York. Hours of operation are Mon-Fri : 7:30am- 5:30pm, Sat : 8am-12pm, Sun : closed
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The service at West Herr is always great Everyone were helpful and polite! Thank you
Likely to Recommend - 5.0/5.0 -
Especially if you have a General Motors car.
Repair Quality - 5.0/5.0 -
My 2020 Trax is like a brand new car. I am completely satisfied.
Customer Service - 5.0/5.0 -
I was able to talk to someone whenever I called about the status of my car.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I think they do very good work
Repair Quality - 5.0/5.0 -
The car looks great
Customer Service - 5.0/5.0 -
I was notified on the additional parts needed to complete the repairs
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Wipers needed readjustment after car was in shop, but taken care of immediately. Thanks.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Nice job kept me up to date
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team that worked on my vehicle was amazing! I have never had repairs before so I had tons of questions and they were so patient! My service was completed in a timely manner and I am happy with the job.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brittany and the receptionist are so pleasant and helped in ever way. They made me feel at ease. Your dealership is very lucky to have both of them who also respond in such a professional manner and really care about their customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks brand new! I'm so pleased. I also liked the daily email updates. It made me feel that my car was just as important as anyone else's.
Likely to Recommend - 5.0/5.0 -
the auto was very clean inside &out
Repair Quality - 5.0/5.0 -
the car looked like new
Customer Service - 5.0/5.0 -
very helpful
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
The front of the fender doesn't match up with the hood on the driver's side where the repair was done and the front lip of the fender has a lump on it ....the blending was excellent ...the paint was excellent....the body panel is off
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I only wish it could’ve happened a bit quicker
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I fully understand the delay in getting parts. It sure wasn't anything that the team could have helped.