Wicklunds CARSTAR Liberty
In operation 56 years.
CARSTAR Wicklunds is a three Generation family owned auto body repair facility that has been in business since 1970. Our goal is to provide high quality repairs and a high level of communication throughout the repair process to all of our customers. We are known for being thorough and treating every customer and their vehicle as if we are family.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Looks great and always a great experience there
Likely to Recommend - 0.5/5.0 -
I've shared our negative experience with several others in an attempt to prevent them from having the same experience.
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
Communication wasn't stellar. I shouldn't have to call multiple times to check the status of the repairs, especially when you tell me you will text updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took amazing care of me and my vehicle. Fixed everything in a timely fashion.
Customer Service - 5.0/5.0 -
Answered all my questions thoroughly and patiently. Kept me up to date on parts delays and with a timeline.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Before this time, I would have said a ten.
Repair Quality - 1.5/5.0 -
Trunk is not fitted very well. It's just not right and you can see it, but not when I picked it up because it was backed in and standing on the curb it wasn't noticeable.
Customer Service - 4.0/5.0 -
They're doing a great job, but somehow the alignment fit of my trunk is off.
Returned Clean
My Experience - 5.0/5.0 -
From obtaining an estimate to completion of the repairs, every communication with your team was excellent. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I interacted with 4 of your personnel and they are were very helpful and friendly. You provided updates on the repair timeline and delivered my car on the date promised.
Customer Service - 5.0/5.0 -
See previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, Friendly & Knowledgeable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would recommened
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
Very easy, painless
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Five stars!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Terrible service experience!
Customer Service - 0.5/5.0 -
I'd rate it a zero if I could.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The company enterprise Rent-A-Car that you do business with I called them the week before to confirm that I would have a car the day I was supposed to drop my truck off with you. I had the confirmation number. The guy said he didn’t need it. he had me brought up. Everything was taken care of. I asked for his name he wouldn’t give it to me. I asked him twice. I even ask him again if he wanted my confirmation number said he didn’t need it just to call him the day I brought my truck to you. That’s what I did. They sent this fine gentleman up there to pick me up. He says we don’t have no car for you after we got outside. I told him I called up there last Thursday to confirm this and they said to do just what I did and you’re telling me they have no car to make a long story short I own the Family business and run it the last 40 years we were in business for a total of 75. Your company took care of me got me to Hertz car was waiting on me. If I had a business do me like enterprise did I would tell them where they could put it. You don’t do customers that Way You don’t lie to customers. As far as car star and working with Miss Darla, I couldn’t have asked to be treated any better. We took care of the rental situation within two hours that day what’s really surprise me but I was very happy. She kept me updated on my truck. As far as customer service with Miss Darla, I couldn’t of. Had it any better totally satisfied. I am very picky about my truck. I have not looked it over yet. I’m going to if I see something. I’ll let you know, but you came highly recommended and this person would not of recommended you. If he didn’t think you would’ve did me a good job he used to work for me and you as a private contractor and he knows how picky I am about my truck. You guys have a great day. My sister is bringing her truck up. I think next week they have some work done. Word-of-mouth is the best advertisement there is and it’s cheap. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car ready a day late
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Things look good.