Wicklunds CARSTAR Liberty
In operation 56 years.
CARSTAR Wicklunds is a three Generation family owned auto body repair facility that has been in business since 1970. Our goal is to provide high quality repairs and a high level of communication throughout the repair process to all of our customers. We are known for being thorough and treating every customer and their vehicle as if we are family.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs look great. My entire vehicle was cleaned inside and outside.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were good and fast and nice
Customer Service - 5.0/5.0 -
Every one I saw was very up to what was going on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and loved text message updates!!
My Experience - 5.0/5.0 -
Jason did a great job dealing with everything. Very glad I took my car here! Won't ever take it anywhere else in the future! Also car was clean when I got it back. Definitely will be recommended to friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Not a fan of the texting updates!
Returned Clean
My Experience - 5.0/5.0 -
The team in liberty is so upfront and friendly. You know whats going on at all times
My Experience - 5.0/5.0 -
Made appt. for my convrnirnce. Kept me apprised of status of repair. On the spot estimate - right on the money. WicklundsMy favorite car repair center
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I do not believe Wicklands was very serious in completing the the job on time. I do believe I was misled on several occasions. Honesty to my questions about the timing of completion was lacking. I have been treated fairly at Wiclunds on previous on previous experiences. This was not one of them. Curt
My Experience - 0.0/5.0 -
Blinker still doesn't work, so I have to take my vehicle back. Not sure if window operates either (auto).
My Experience - 0.0/5.0 -
My previous accident i took my vehicle into carstar. They did a fantastic job! I got my car back within the same week i took it in, and to top it off, my car was cleaned and waxed for me. Unfortunatley, i was quite dissapointed by my service this time. It took them almost a whole month to fix my car. Granite, i understand they had told me the reason why it took so long was because they kept finding new things to fix. I dont mind having to wait if my car is going to be 100% fixed, but at least update me. That is what i was most dissapointed about. I had to call several times on my own personal time to find out when my car would be done. Almost everytime i was told they would call me back and I would never recieve a call. It wasn't until i had to get fussy and say i need to talk to someone now is when they knew i was serious. I finally got my car, and the first thing i noticed was my car interiror. It smelled like straight mechanic shop, and was left dirty. Not what i was expecting since my last visit with wicklund was nice and they cleaned my car for me. Overall, im quite dissapointed. They did everything i needed for my car, but honestly customer service matters and it was not present.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great with my personal needs and care for my car.
Customer Service - 5.0/5.0 -
very helpful answered any question, with a committed response