Wicklunds CARSTAR Liberty
In operation 56 years.
CARSTAR Wicklunds is a three Generation family owned auto body repair facility that has been in business since 1970. Our goal is to provide high quality repairs and a high level of communication throughout the repair process to all of our customers. We are known for being thorough and treating every customer and their vehicle as if we are family.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason was great to deal with and followed up with me on any issues. Joe Kleidosty did the same.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I felt like I was being misled by Wicklund's. Although I was clearly not satisfied with the appearance of the repair work, Wicklund's attempted to "sell" it to me, twice. The first time, the front bumper of the truck was badly mis-aligned. The second time it was better, but not good. I felt as though the representative from Wicklund's was telling me "the sky isn't blue, it's purple". I understand if the components of the truck are a little finicky, and difficult to adjust. However, it was never expressed to me that there were problems getting things to align. Both times I received a call saying the truck was all done and ready to go. Both times, it was clear that Wicklund's was hoping I would not notice the mis-alignment. Had you been more up-front with me beforehand, I would have been much more understanding. I am not a person who regularly complains about service, or is overly picky with my vehicles. It takes a lot for me to become this dissatisfied. Hopefully this feedback helps you better service future customers.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I was very dissatisfied with the level of service at Wicklund's Carstar, mainly because I did not feel they were being honest with me about my repairs. I felt as though they were trying to "sell" me something I clearly was not satisfied with.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Paint is rippled about a foot long on the hood of the car. Everything else looks great. Looks like a brand new car, just the ripple of paint.